The Guest Service Representative supports Minor Vacation Club’s preview centre operations in Bangkok, Thailand. The full-time role involves representing the company at designated locations, explaining packages and rewards to prospective customers, providing directions to selected Sales Preview Centres, completing tour-booking paperwork, confirming guest attendance, maintaining collateral and the work area, attending team meetings, and sending booking information to Phone Marketing Administration. Performance is measured through tour-volume requirements, spoken English and other targeted languages, confidence in opening conversations with customers from around the world, self-motivation and focus on targets, and ability to work to operational standards in a five-star environment. Regular performance reviews and coaching may be provided to enhance skills and productivity.
ค้นหาและสำรวจตำแหน่งงาน
The Financial Services Officer supports Minor Vacations' development, sales, and marketing operations by delivering customer service and managing financial inquiries from timeshare owners. The primary responsibility is the efficient collection of timeshare receivables and timely resolution of owner financial issues, including follow-up on overdue payments and enforcement of policies on delinquent accounts. The role requires fluency in Thai and English, a bachelor's degree (preferred), and prior experience in financial services or customer service. Candidates should have a basic understanding of consumer credit principles, strong interpersonal and communication skills, and excellent time management and organizational abilities.
The Customer Service Agent supports the Minor Customer Contact Center in Bangkok by responding to customer calls, emails, chats, WhatsApp, LINE, and related channels. The role handles inquiries and concerns, assesses customer needs, recommends hotels, processes reservations, confirms payment methods, and records and updates reservation details. The agent also gathers information for group and event inquiries, maintains administrative procedures, supports upselling and cross-selling, and works toward personal and team targets. The posting requires strong customer care, quick and accurate problem-solving, and a polite, empathic, professional manner. Candidates must be able to learn and follow customer service procedures and policies, refer issues to managers when necessary, maintain knowledge of room types and availability, and use company systems effectively. Understanding of regional and local markets, competitors, events, seasonality, and booking patterns is also expected.
The Holiday Plus Consultant works at the MiVC Bangkok Riverside Preview Centre for Minor Vacation Club, a vacation ownership programme under Minor Vacations. The role presents the Club Explorer Package / Holiday Plus Package to prospective guests, makes outbound sales calls, and promotes discounted holiday packages to convert guests into package holders. The consultant is expected to follow approved presentation materials, pricing guidelines, and closing procedures, complete required documentation, and maintain high product knowledge through training. The position also involves delivering warm customer service, adhering to corporate policies, and completing other duties assigned by management.
F&B Attendant role based at Anantara Riverside Bangkok Resort, supporting Manohra Cruises operations. The attendant works as part of a team to deliver timely food and beverage service, follows hotel SOPs and safety policies, maintains station standards, learns menus, uses Point of Sale equipment, and assists with tray and dish area cleanup. Candidates need a high school, vocational certificate, or diploma in Hospitality, Hotel Management, F&B, or a related field, with 1–2 years of F&B experience in a hotel, restaurant, resort, or cruise environment preferred. Fresh graduates with relevant training may be considered. Good English communication, a service-minded personality, flexibility for shifts including weekends and public holidays, and comfort working in a river-cruise environment are required.
The Assistant Marketing Communications Manager supports the AVANI brand at Avani Riverside Bangkok Hotel. The role assists the corporate Marketing team with marketing projects, creates brand-standard collaterals such as signage, advertisements and flyers, maintains brand websites and the hotel's library of photography and video, and helps manage client databases for promotions and campaigns. Candidates need a bachelor's degree in Marketing, Communications, Public Relations, Advertising, Business Administration or a related field, plus 3–5 years of experience in marketing communications, brand marketing, PR or digital marketing, preferably in hospitality or luxury/lifestyle. Experience with integrated campaigns, digital marketing channels, Adobe Creative Suite or Canva, and strong English communication skills are required.
The Guest Service Center Agent at Anantara Riverside Bangkok Resort serves as a key representative of the hotel and the Anantara brand, handling telephone inquiries, transferring calls, providing hotel information, receiving food orders for Room Service, and resolving guest issues with professionalism. The role involves maintaining knowledge of hotel products and services, completing monthly complaint reports, coordinating with all departments, attending briefings and training, and ensuring the highest standards of guest service. Candidates should hold a Bachelor's degree or Diploma in Hotel Management, Hospitality, Tourism, Business Administration, or a related field, with prior experience in guest service, front office, or call centre roles preferred. Strong communication, telephone etiquette, problem-solving skills, English proficiency, and familiarity with Microsoft Office and hotel systems are required.
The F&B Reservation Agent at Anantara Riverside Bangkok Resort supports the reservations team in driving restaurant performance and maintaining F&B reservation operations. Responsibilities include ensuring accuracy in guest reservations, maximizing revenue opportunities, monitoring daily arrivals, and communicating guest requests to relevant team members. The role requires at least one year of experience in a high-volume reservations office along with event planning experience. Candidates must be familiar with hotel operations technology including PMS and RMS, as well as distribution channels. Excellent written and verbal communication skills and a professional, confidential, and ethical approach are essential.
The Assistant Chief Steward supervises the stewarding team and manages daily support for food and beverage outlets and culinary operations at Avani Riverside Bangkok Hotel. Duties include maintaining clean and hygienic kitchen and back-of-house areas, inspecting facilities, controlling supplies and waste, supporting equipment maintenance, and ensuring compliance with hotel, hygiene, HACCP, food safety, occupational health and safety, and environmental standards. The successful candidate should have a high school diploma, vocational certificate, or equivalent qualification, with hospitality or food and beverage education preferred. At least three years of stewarding experience is required, ideally including a supervisory role in a hotel or international hospitality environment. Familiarity with kitchen cleaning, sanitation, hygiene, waste management, food safety, HACCP, chemical handling, equipment, inventory control, and basic departmental reporting is expected.
The Senior Sales Manager - Chinese Market drives proactive sales and revenue generation for Anantara Riverside Bangkok Resort and Avani+ Riverside Bangkok Hotel, with emphasis on the Chinese market. Duties include developing new business, maintaining strategic partnerships, managing accounts, prospecting, forecasting, and coordinating sales initiatives with other departments. The role requires at least five years of hotel sales experience and a bachelor's degree in business, hospitality, tourism, marketing, or a related field. Chinese-market exposure, an established travel-trade network, MICE or corporate experience, fluent English, negotiation skills, knowledge of Chinese business culture, and the ability to work toward sales targets and KPIs are required or preferred.