This role focuses on delivering exceptional customer service and driving sales performance within a True Branding shop. You will be responsible for handling transactions, managing inventory, and ensuring strict compliance with company standards. The position requires a service-oriented mindset and the ability to work effectively under pressure in a fast-paced retail environment. You will serve as the primary point of contact for customers, assisting with inquiries, resolving technical issues, and explaining complex telecom products. The role involves operating front-office systems for activations and managing payments. Additionally, you will support daily store operations, including opening and closing procedures, while maintaining a positive brand image.

This role focuses on optimizing the end-to-end logistics network for Shopee's fulfillment ecosystem. You will design and execute daily line haul plans that connect fulfillment centers, sortation hubs, and delivery stations. The position requires managing the balance between internal fleet resources and third-party vendors to ensure cost-efficiency while maintaining high service quality. You will also be responsible for ensuring 100% compliance with strict Service Level Agreements (SLAs) for premium services and time-sensitive lanes. Additionally, you will maximize truck utilization and minimize empty miles in a tightening market, while developing contingency plans for network disruptions and seasonal surges.

This role focuses on ensuring the safety and health of employees within the organization. You will be responsible for monitoring and controlling operations to ensure compliance with occupational health and safety standards. The position requires analyzing safety KPI data and preparing reports for executive review. Additionally, you will coordinate safety activities with both internal and external units while conducting site inspections to ensure a safe working environment.

This role focuses on owning the speed KPI strategy for the SPX Express network. You will set targets, align stakeholders across departments, and translate these goals into clear accountabilities for functional teams. The position requires driving performance to target by leading initiatives, tracking progress, and course-correcting to ensure goals are met. You will also design and pitch improvement strategies to identify gaps and lift speed performance organization-wide. Additionally, you will turn data into decisions by analyzing performance metrics to surface business insights and steer initiatives that maximize impact. Regular reporting to senior leadership and proactive flagging of performance deviations are key aspects of this role.

This role focuses on developing and driving product features that fuel the impactful growth of Shopee Business (FBS & SBS) at a regional level. You will analyze and evaluate business requirements to plan and prioritize feature pipelines, leading discussions to understand business needs and define suitable flows and UX/UI to manage products effectively. The position requires overseeing the end-to-end product development lifecycle, including planning, researching, designing, developing, implementing, UAT, rollout, and post-analysis. You will conduct market research to evaluate competitor offerings, tech platform features, and potential partner products for future expansion. Working closely with both product and business teams, you will identify growth opportunities and solve operational problems resourcefully. Additionally, you will define and manage product metrics and KPIs to measure business impact post-rollout, while troubleshooting, monitoring, and reporting back to regional product teams.

This role focuses on delivering exceptional customer service and driving sales performance within a retail environment. You will be responsible for handling transactions, managing inventory, and ensuring strict compliance with company operational standards. The position requires a service-oriented mindset and the ability to work effectively under pressure during peak business hours. You will act as the primary point of contact for customers, assisting with inquiries, resolving technical issues, and explaining complex service plans in simple terms. The role involves operating front-office systems for activations and managing various payment methods. Success in this position requires strong teamwork, adaptability, and a commitment to maintaining a positive brand image.

This role focuses on optimizing logistics operations and driving continuous improvement across the network. You will lead end-to-end initiatives to identify inefficiencies in middle-mile operations, including linehaul, hubs, and cross-docking processes. The position requires a strong analytical mindset to interpret operational data, monitor key performance indicators, and develop insights that support data-driven decision-making. You will collaborate closely with cross-functional teams to standardize standard operating procedures and ensure consistent execution across all sites. Additionally, you will manage pilot projects and support the rollout of new tools and automation initiatives to enhance productivity and reduce costs per parcel. You will work directly with Operations, Planning, and Tech teams to support new site launches and network expansion. The role involves close collaboration with planning teams to optimize hub capacity, routing efficiency, and equipment utilization. You will also be responsible for change management, ensuring that operations teams are trained and supported in adopting new processes. This position requires a hands-on approach to working with ground operations and a proven track record of delivering measurable impact through process improvement initiatives.

This role involves architecting and owning budget strategies to balance user and driver acquisition, retention, and reactivation algorithms. You will drive operational planning and supply-demand balancing across regions while leveraging data-driven frameworks to optimize platform throughput and service level agreements. Additionally, you will establish key performance indicator frameworks to identify operational bottlenecks and execute strategic initiatives that directly impact profitability and market share. The position requires leading cross-functional alignment across Product, Commercial, Marketing, and Regional Operations teams to translate complex operational data into executive strategic roadmaps and actionable growth levers.

LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. We are seeking a Collections Supervisor to lead our recovery efforts and ensure financial stability. You will manage both in-house and external vendor teams, setting KPIs and monitoring performance to meet aggressive collection targets. This role requires strategic lead allocation, regular coaching, and handling escalated cases to maintain high recovery rates. You will oversee the management of delinquent accounts, ensuring strict compliance with company policies and legal requirements. The ideal candidate will proactively identify process improvements and collaborate with cross-functional teams to streamline operations. This is a critical role in our finance department, requiring strong leadership and a results-oriented approach.

LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. We are seeking a Collections Manager to oversee the end-to-end recovery strategy for our Rider and Merchant portfolios. You will lead both in-house collection teams and external agencies, driving performance through data-driven insights and operational excellence. This role requires building scalable collection workflows, implementing innovative AI-driven solutions, and ensuring compliance with Thai regulations while optimizing recovery rates and minimizing bad debt.