Agoda is hiring a Backend Engineer Manager to lead one or more engineering teams within its Back End Engineering department in Bangkok, with relocation support and visa sponsorship provided. The role combines hands-on technical work—writing and reviewing code, coaching engineers, and shaping system architecture—with people leadership, including developing engineers and hiring A-players. Systems are built using Scala, Go, Kafka, and Aerospike, supporting inventory, pricing, payments, and booking flows with dozens of releases per day. The role requires strong proficiency in at least one of Java, Scala, or C#, experience designing complex scalable distributed systems, prior management of engineering teams with 5+ direct reports, and a background in agile, CI/CD-driven environments. Candidates should be comfortable making data-driven decisions, setting KPIs, and owning systems operationally.
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The Regional Manager, Social Media Operations leads Agoda’s social care and online reputation operations across markets, sites, and vendor partners. The role sets global strategy, operating standards, and procedures for public and private social channels while managing service quality, scalability, cost, crisis response, performance reporting, and team development. The successful candidate will bring 10+ years of progressive leadership in large-scale social care operations, strong operational and analytical skills, and experience developing managers and resilient teams. Working knowledge of social media listening, engagement, and case-management tools such as Sprinklr, Sprout Social, or Meltwater, plus SQL, is required.
Agoda is hiring a Lead for People Technology Operational Excellence within its Global Service Delivery (GSD) team in Bangkok, with relocation provided. The role owns HRIS service operations covering Tier 2+ tickets, change requests, and data access requests, turning operational data into priorities and driving process improvements. Responsibilities include monitoring SLAs, building dashboards, standardizing SOPs, and coordinating change requests with HRIS specialists and project managers. The position requires 8+ years of experience in HRIS or IT service operations, hands-on ticketing tool experience (Jira Service Management, ServiceNow, or Zendesk), strong data analytics skills, and experience creating SOPs and defining service metrics. Workday experience, SQL, and ITIL/Lean/Six Sigma knowledge are nice to have.
Agoda is hiring a Motion Designer to join its Performance Marketing team in Bangkok, with relocation provided and a hybrid schedule (3 days in office, 2 days from home). The role owns motion design and animation for consumer campaigns, producing motion graphics, animations, and video content across social, performance, and brand channels, while leveraging AI-powered tools to scale and localize creative globally. Candidates need 5+ years of experience in motion design, content creation, or advertising, an outstanding portfolio, and advanced proficiency in After Effects, Premiere Pro, Photoshop, Illustrator, and Figma. Demonstrated experience creating AI-generated imagery and video for commercial marketing using tools such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, or similar is required. A portfolio must be submitted with the application.
Agoda is hiring a Product Designer (L2) for its Accommodation team in Bangkok on a hybrid model (3 days in office, 2 days WFH). The role focuses on migrating and evolving shared customer experience experiences across multiple products and platforms, identifying feature parity and UX gaps, and making decisions on what to migrate, adapt, simplify, or redesign. The designer collaborates with Product Managers, Engineers, and other partners to design end-to-end web and mobile experiences, prototype and test with users, and present work to stakeholders. Candidates need at least 5 years of full-time Product Designer experience on digital or web-based products, with in-house experience preferred. They should have strong UX/UI fundamentals, experience with complex or platform-level products, comfort with ambiguity, clear communication, and a portfolio demonstrating user-centered web and mobile design.
This 10-month contract role sits within Agoda's Strategic Partnerships team in Bangkok and focuses on resolving payment discrepancies between Agoda and its partners. The position involves investigating disputes, working with partners to reach mutually agreeable solutions, extracting insights to streamline payment processes, and providing consistent daily partner support while collaborating across departments. The role is open to recent graduates seeking their first professional position. Candidates need strong attention to detail, problem-solving skills, organizational ability, basic Excel proficiency, fluent English, and ideally SQL skills. Agoda is part of Booking Holdings and employs over 7,000 people across 90 countries.
Agoda is hiring a Senior Product Designer for its Customer Experience Group (CEG) Consumer team in Bangkok, with relocation provided. The role focuses on designing self-service tools that help customers resolve booking issues, reducing friction and frustration across Agoda's products. The designer will collaborate with product managers, 6-8 engineers, researchers, and cross-functional partners to drive discovery, define requirements, and deliver solutions. The position requires 6+ years of full-time UX/Interaction design experience for digital or web-based products, with in-house experience highly preferred. Candidates should have a track record of crafting sophisticated flows and customer journeys, thinking at a system level, and balancing multiple priorities in a fast-paced environment. The role follows a hybrid work model (3 days in office, 2 days WFH per week).
Agoda is hiring a Content Marketing Manager for its B2B Marketing team in Bangkok, with relocation support provided. The role owns the development and execution of a B2B content strategy that builds brand awareness, establishes thought leadership, and supports the marketing funnel. The manager partners with senior leaders and cross-functional teams across Marketing, Product, Sales, and Strategy to translate complex business insights into clear narratives for B2B decision-makers. Responsibilities include content strategy and planning, thought leadership development, product storytelling and sales enablement, executive presentations, and content operations. The position requires 6–8 years of relevant B2B content marketing or product marketing experience, preferably in SaaS, technology, platform, or marketplace businesses, with strong storytelling, executive communication, stakeholder management, and AI fluency.
Agoda is hiring a Staff Backend Engineer to join its Backend Engineering team in Bangkok, which builds high-scale, fault-tolerant distributed systems powering a global travel platform across inventory, pricing, booking, payments, and customer/partner platforms. The role owns the design and reliability of a critical service or domain end-to-end, combining hands-on coding, system design, and technical ownership, and is accountable for outcomes within the service. The position requires 8–12 years of backend engineering experience with strong distributed systems expertise and proficiency in Java, Kotlin, Scala, or Go. The engineer is expected to make independent architectural decisions, mentor team members, partner with product and business stakeholders, and drive production reliability improvements.
Agoda is hiring a Staff Backend Engineer to join its IT Engineering team in Bangkok, Thailand, with relocation provided. The role owns the design, scalability, reliability, and performance of a critical backend service or domain end-to-end, combining hands-on coding with system design and technical leadership. Responsibilities include leading complex feature development, making independent architectural trade-offs, mentoring engineers, partnering with product and business stakeholders, and driving production issue resolution. The position requires 8–12 years of backend engineering experience, deep expertise in Java, Kotlin, Scala, or Go, and strong skills in distributed systems, microservices, REST APIs, SQL/NoSQL databases, and performance/scalability. Candidates should demonstrate ownership beyond assigned tasks, comfort with ambiguity, and a track record of mentoring engineers with measurable outcomes.