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Workforce Commercial Strategy (SPX Express)

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SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.

Manpower Operation (SPX Express)

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This role manages day-to-day manpower operations for assigned facilities, ensuring timely deployment according to plans. The position involves coordinating with Operations teams and manpower vendors to manage daily requirements, resolve gaps, and support the rollout of processes and initiatives. Key duties include monitoring fulfillment, communicating requirements to vendors, identifying execution issues, and supporting process improvements to enhance efficiency.

SOC Operations (SPX Express)

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This role serves as a secondary point of contact for the Regional SIP CB team, translating requirements into local SOPs. The position involves performing daily volume reconciliation between local warehouse systems and regional dashboards to identify gaps. The employee will monitor SLA compliance for outbound parcels and ensure strict FIFO logic is followed to meet international shipping lead times. Key duties include developing tracking files using Advanced Excel/SQL and analyzing discrepancies in shipment statuses to drive root cause analysis.

Business Development Support (Contractor) (Shopeefood)

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This role focuses on managing the end-to-end acquisition of enterprise brands, chain restaurants, and well-known SME brands. The position involves developing and executing acquisition strategies to achieve aggressive growth targets. Key duties include identifying, approaching, negotiating, and closing high-value merchant partnerships. The role requires designing commercial proposals, including commission structures and promotional campaigns, and providing consultative selling by explaining platform value through metrics. The candidate will collaborate with internal teams to ensure smooth onboarding and campaign execution, analyze performance data, and monitor market trends.

Operated Service Point, Shop Management (SPX) - Operations

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This role focuses on the end-to-end management of new service point partners. The primary duties involve onboarding partners by creating system entries, updating Google Maps, and distributing materials. The position requires coordinating with other internal teams to ensure onboarding timelines are met and maintaining accurate partner information. Additionally, the role includes conducting weekly performance reports and handling administrative tasks assigned by the supervisor. The position requires a bachelor's degree and familiarity with Google Sheets and Excel for data summarization. Candidates must possess a detail-oriented mindset and be able to adapt to changes in business direction. English communication skills in writing and reading are required.

SOC Operations - Operations - Bangkok

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This role involves monitoring and managing operations within the Return and Rework team, focusing on process and data accuracy. The position requires preparing reports for supervisors and collaborating with internal and external functions to handle pushed-out parcels. The candidate must follow up on pending parcel statuses within the system to maintain predetermined periods and solve specific operational problems. The role demands strong analytical abilities, including critical thinking and optimization, alongside the ability to multitask and prioritize effectively.

Senior Business Analyst, Strategy and Operation [SPX]

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This role is part of the Supply and Demand Planning team, focusing on SPX's daily supply chain planning. The position involves forecasting demand using big data models and managing supply and capacity across teams. The analyst will develop insights and strategies for the SPX Operations Team to address issues in supply chain planning, optimization, human resources, and cost reduction. Additionally, the role requires managing cross-functional teams to ensure the stable growth of the SPX supply chain.

PMO Lead (SPX Express)

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The PMO Lead is responsible for analyzing initiatives, solutions, and impacts. The role involves working with an operation manager to align on plans and potential new initiatives. The position requires coordinating with internal and external parties, conducting meetings with senior stakeholders, identifying project risks, and mentoring a team including mega construction projects. The role also entails preparing reports, proposals, and presentations. Candidates must have a Bachelor or Master Degree, experience in Consulting, Business Development, or logistics projects, and strong leadership and analytical skills.

Fraud Prevention Officer (SPX Express)

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This role serves as the primary contact for gathering evidence and CCTV footage for fraud cases. The officer coordinates with teams for interrogation sessions, participates in offender interrogations, and drafts investigation reports. The position also involves acting as a real-time CCTV monitor and managing security-related tasks. The role requires availability for emergency issues and participation in security projects.

Recovery Operations (SPX Express)

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Shopee is hiring a Recovery Operations role for SPX Express in Bangkok. The position supports smooth operations in reverse flow and exception order management, analyzing root causes of exception orders to reduce their occurrence and identifying gaps in in-station parcel compliance. The role manages dispute operations for internal and external SPX operating models, reconciles stuck loss for exception process and SOC liquidation compliance, aligns with the CX team on handling processes and SLA days, decides on complicated loss and claim cases, and reports Recovery team OKR and project progress to the Team Lead. It requires a bachelor's degree with 1-2 years of related experience, ideally in logistics, operations management, or data analysis.