AIA Group Ltd

Utilization Case Management, Specialist

AIA Group Ltd

The role provides technical medical expertise for underwriting decisions, customer enquiries, claims resolution, and healthcare services for policyholders. It involves guiding product development, underwriting, and claims colleagues, developing and implementing AIA healthcare programmes, and working with medical and wellness suppliers. The specialist may also manage rehabilitation cases by assessing claimants’ needs, developing rehabilitation plans, and arranging relevant services. Additional related tasks may be assigned to support business policy, long-term business growth, workflow improvement, and a healthy working environment.

Financial Reporting, Specialist

AIA Group Ltd

The role is responsible for preparing and distributing periodic financial statements to stakeholders while complying with professional standards, AIA group reporting policy, and statutory and regulatory requirements. The specialist prepares consolidation journal entries, eliminates intercompany transactions, and consolidates divisional and subsidiary accounts for internal and external reporting. The role also works with external auditors on reporting quality and compliance, clarifies reporting and consolidation matters with stakeholders, performs related assigned tasks, and explores workflow improvements.

Finance Operation, Specialist

AIA Group Ltd

This role is based in Bangkok, Thailand at AIA Thailand and focuses on general accounting activities to ensure the integrity, accuracy and completeness of accounting records in compliance with accepted accounting standards, AIA group reporting policy, and statutory and regulatory requirements. Key duties include preparing, maintaining and reconciling ledger accounts and financial statements, recording and analysing accounting transactions, supporting forecasting and budgeting, analysing statutory accounts and reports, and assisting with accounting projects. Candidates must complete a criminal background check prior to joining in line with AIA Thailand's recruitment policy.

Telemarketing Sales Representative

AIA Group Ltd

The Telemarketing Sales Representative at AIA (Thailand) is responsible for maximising sales of AIA products and services by selling directly to retail customers through the call centre (telemarketing) and online platform, meeting individual and team quotas and business objectives. Duties include building demand for AIA products, developing and coordinating sales and distribution programmes for the direct sales channel, handling existing or named accounts, ensuring positive customer experiences, and exploring workflow improvements. The role requires a background check under AIA Thailand's recruitment policy and PDPA compliance. Candidates must provide accurate personal data to be considered.

Telemarketing Sales Representative

AIA Group Ltd

AIA Thailand is hiring a Telemarketing Sales Representative based in Bangkok. The role focuses on maximising sales of AIA products and services by selling directly to retail customers via the call centre (telemarketing) and online platforms to meet individual and team quotas and business objectives. Key duties include building demand for AIA products, developing and coordinating sales and distribution programmes for the direct sales channel, handling existing or named accounts, ensuring positive customer experiences, and identifying workflow improvements. Candidates must complete a criminal background check prior to joining, in line with AIA Thailand's recruitment policy and PDPA requirements.

Telemarketing Sales Representative

AIA Group Ltd

AIA Thailand is hiring a Telemarketing Sales Representative based in Bangkok. The role is responsible for maximising sales of AIA products and services by selling directly to retail customers through call centre (telemarketing) and online platforms, meeting individual and team quotas and AIA business objectives. The position involves building demand for AIA products, developing and coordinating sales programmes for the direct sales channel, handling existing or named accounts, ensuring positive customer experiences, and exploring workflow improvements. Candidates must complete a criminal background check prior to joining, in line with AIA Thailand's recruitment policy and PDPA requirements.

Telemarketing Sales Representative

AIA Group Ltd

The Telemarketing Sales Representative at AIA (Thailand) sells AIA insurance and financial products directly to retail customers via the call centre and online channels. The role is responsible for meeting individual and team sales quotas, building demand, coordinating sales programmes for the direct channel, and supporting positive customer experience. The position requires developing sales strategies for direct channels, handling or coordinating named accounts, ensuring partner satisfaction, and identifying workflow improvements to support long-term business growth, aligned with AIA's business policy.

Culture & Engagement, Specialist

AIA Group Ltd

This Specialist role at AIA Thailand supports the Culture & Engagement function in driving employee experience, engagement, and belonging initiatives. Key duties include managing the Gallup employee engagement survey end-to-end, developing communications programs for townhalls and employee value proposition activities, leading Culture & Engagement projects and events, and serving as the LBU DEIB Program Lead to localize diversity, equity, inclusion, and belonging strategies. The role also co-leads employer branding initiatives with Corporate Communications and develops creative campaign frameworks across internal and external platforms. The position partners with business leaders, the Group People Sustainability Team, and Engagement Champions to measure and report on the impact of culture and engagement programs.

HS Claim, Analyst

AIA Group Ltd

The HS Claim Analyst at AIA (Thailand) is responsible for determining the validity of individual health insurance claims and authorising their settlement. The role assesses and settles claims arising from policies in force, processes related documents in a timely manner, responds to claims inquiries, and liaises with solicitors and other third parties during investigations and negotiations to protect AIA's interests. The position also handles other related tasks, recommends claims guidelines, and identifies opportunities to improve workflow and build a healthy working environment, in line with business policy and long-term growth. Candidates must complete a criminal background check prior to joining per AIA (Thailand) Company Limited's recruitment policy and PDPA requirements.

Integrated Care Coordination, Senior Specialist

AIA Group Ltd

The role provides technical medical expertise to support underwriting decisions, customer enquiries, claims resolution, and healthcare services for policyholders at AIA Thailand. Responsibilities include offering medical guidance and training to product development, underwriting and claims teams, developing and implementing AIA's healthcare programmes, and coordinating with medical and wellness suppliers. Additional duties involve managing rehabilitation cases, exploring workflow improvements, and supporting long-term business growth. The position is based in Bangkok, Thailand, and requires a background check prior to joining in line with AIA's recruitment policy and PDPA requirements.