HS Claim, Analyst

The HS Claim Analyst at AIA (Thailand) is responsible for determining the validity of individual health insurance claims and authorising their settlement. The role assesses and settles claims arising from policies in force, processes related documents in a timely manner, responds to claims inquiries, and liaises with solicitors and other third parties during investigations and negotiations to protect AIA's interests. The position also handles other related tasks, recommends claims guidelines, and identifies opportunities to improve workflow and build a healthy working environment, in line with business policy and long-term growth.

Candidates must complete a criminal background check prior to joining per AIA (Thailand) Company Limited's recruitment policy and PDPA requirements.

Assess and settle individual health insurance claims arising from policies in force

Make recommendations and guidelines to individual health insurance claims

Liaise with solicitors and other third parties during investigation and negotiation

Process all individual health insurance claims documents timely

Answer inquiries relating to claims processing

Selection process followed by criminal background check before joining, in accordance with PDPA policy