* Commercial Strategy & Performance Governance Spearhead enterprise performance tracking across UPC and GBKK, establishing executive KPI frameworks and automated commercial intelligence to accelerate sales velocity, optimize partner productivity, and steer revenue growth. * Network Strategy & Footprint Optimization Architect data-driven network expansion strategies, leveraging capacity and geographic throughput models to optimize service point density, expand market penetration, and maximize operational yield. * Executive Advisory & Strategic Alignment Serve as a trusted advisor to senior leadership, synthesizing complex operational datasets into high-impact strategic roadmaps that align cross-functional execution with high-level corporate objectives. * Incentive Architecture & Revenue Governance Oversee end-to-end governance and financial audit of sales incentive models and partner commissions, ensuring policy compliance while optimizing pay-for-performance structures to drive commercial behavior. * Commercial ROI & Investment Optimization Evaluate and optimize capital allocation across promotional campaigns, strategic sales initiatives, and partner programs—establishing rigorous ROI tracking frameworks to maximize revenue capture. * Analytics Infrastructure & Scalability Drive the evolution of business intelligence architecture through advanced modeling, standardized frameworks, and automation, eliminating operational friction to deliver real-time, enterprise-wide decision support. * Cross-Functional Leadership & Operational Cadence Serve as the analytical nexus across Sales, Field Operations, KAM, and Finance, aligning leadership on operational priorities, orchestrating strategic planning, and resolving critical business challenges.

This Associate Director role leads the project management team for the B2B Partnerships and Automation team within the Customer Experience Group. The position involves setting direction and raising delivery standards for a portfolio covering automation, AI, and tooling that improve customer and agent experience, as well as process optimization across the post-booking journey. The role requires combining strategic problem solving, hands-on data-driven execution, and senior stakeholder management to translate business needs into deliverable work. The team drives end-to-end customer experience and process improvements, scaling impact through automation, AI, and tooling across customer-facing and agent-facing journeys.

This internship focuses on driving seller acquisition, retention, and performance through strategic incentive programs. You will be responsible for planning and executing FBS Seller Incentives from start to finish, utilizing data and financial modeling to design and optimize incentive structures. The role requires close collaboration with cross-functional teams including Finance, Product, Warehouse, and Operations to ensure successful program rollouts. You will also analyze seller behaviors and market dynamics to test assumptions and refine incentive strategies in a fast-paced environment. You will work in a high-pressure, fast-changing environment, particularly during mega-campaign seasons, where you must make quick, data-driven decisions. The position involves creating clear and concise reports for senior leadership regarding network-wide staffing health. Strong analytical skills are essential for data cleaning, trend analysis, and financial modeling to support business growth initiatives.

This role focuses on managing customer relationships with Mechanical and Electrical (M&E) design consultants to identify and secure sales opportunities for new projects. You will provide technical consultation regarding system engineering principles and relevant materials to clients. The position requires close collaboration with internal teams, including Product Development, Marketing, and Partner Organizations, to ensure a smooth new product launch process. Additionally, you will work with engineering, sales, and project teams to guarantee smooth product delivery and provide technical troubleshooting support after installation.

This role focuses on leading high-impact strategic initiatives within SPX Express to drive operational efficiency and business growth. You will be responsible for managing the full project lifecycle, from identifying opportunities and developing business cases to piloting new solutions and scaling them across the logistics network. The position requires close collaboration with cross-functional teams to implement process improvements and optimize operations from first mile to last mile. You will analyze complex business and operational data to uncover root causes and develop actionable solutions. The role involves designing and testing new operating models and tools to enhance productivity and service quality. You will also prepare detailed project proposals, feasibility assessments, and success metrics to ensure initiatives deliver measurable value to the organization.

This role serves as a strategic engine for GrabFood, bridging the gap between data analysis and business execution. You will lead cross-functional initiatives to drive platform growth, focusing on user segmentation and demand generation. The position requires a blend of advanced analytics and project management to optimize promotional strategies and manage budgets effectively. You will work closely with diverse teams to implement data-driven solutions that maximize business efficiency and achieve P&L targets. Your day-to-day work involves crafting growth strategies, forecasting budget spend, and conducting deep-dive analyses on customer behavior and market trends. You will design and manage promotional structures while tracking performance metrics to identify opportunities for improvement. The role demands a proactive approach to problem-solving and the ability to influence senior stakeholders through compelling presentations and clear insights.

This role focuses on driving sales growth through project-based channels, targeting contractors, developers, and consultants. You will identify new project opportunities, manage key stakeholders, and ensure successful project conversion and execution. The position requires strong industry knowledge and the ability to work cross-functionally with internal teams to deliver results. You will be responsible for maintaining strong relationships with key clients and strategic accounts while providing professional after-sales support. The role involves handling customer inquiries, coordinating with internal teams for resolution, and supporting customers with technical documentation, approvals, and compliance requirements. You will also monitor project progress to ensure timely delivery and customer satisfaction.