This role is part of the Monitor Deloitte team within Deloitte Southeast Asia, focusing on the Consumer Business sector which includes CPG, Retail, Travel & Hospitality, and Agriculture. You will lead a group of professionals, working directly with clients to apply rigorous, evidence-based analytical capabilities. Your primary focus will be on solving complex business challenges by developing strategic business models, driving growth through transformation, and building client capabilities. You will identify opportunities for innovation and actionable recommendations that help clients navigate market complexities and adapt to changing consumer needs.
As a leader, you will be responsible for developing high-performing teams and managing client engagements. You will collaborate with stakeholders to understand driving forces of change and lead the execution of key objectives. This position requires a results-oriented approach to deliver value, manage revenue targets, and maintain high-quality standards. You will also contribute to business development activities and bring external disruptive trends into the organization to recommend strategic changes.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)
**Get to Know our Team:**
The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.
**The Opportunity:**
We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.
**In this Role, you’ll get to:**
* **General:**This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
* **Project Delivery:**Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
* **Experimentation:**Define success, measure / validate experiments and help ingrain an experimental mindset within the teams.
* **Forecasting and Insights:**Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
* **Analytics & Alerts:**Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
* **Process Improvement:**Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
* **Reporting:**Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
* **Leadership:**Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.
**What you’ll Need to Succeed:**
* 5+ years of leadership experience in analytics/data science/insights/strategy
* 2+ years’ experience leading analytics, operational, product or other technical teams
* Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
* Strong statistical modelling and machine learning knowledge
* Strong experience in finding data insights and provide business recommendation to the business
* Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
* Ability to multi-task, prioritize and coordinate resources.
* Strong program/project management experience.
* Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
* Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus
* People management – track record of developing stars
* Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process
**It’s Great if you Have:**
* Master’s degree in statistics, economics, mathematics or similar discipline
* Experience in conducting A/B testing experimentation
* Travel industry / e-commerce / tech / consulting experience
#### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
This role serves as a trusted technical advisor and presales partner, supporting the sales team in driving business growth through comprehensive Cloud and ICT Infrastructure Solutions. The position involves understanding complex customer requirements, designing fit-for-purpose technical architectures, and developing compelling proposals and presentations. You will collaborate closely with Sales, Engineering, and Service teams to deliver competitive solutions that meet both business and technical needs throughout the sales lifecycle.
You will be responsible for supporting sales activities across government and commercial sectors, engaging directly with customers to understand their needs and recommend value-driven technology solutions. The role requires close coordination with internal stakeholders to ensure smooth solution deployment and high customer satisfaction. You will also monitor project delivery to ensure milestones and deliverables are achieved as planned while providing ongoing technical consultation and support.
You will lead the end-to-end design and execution of key Organization Development and Talent Management initiatives. Your role involves conducting internal and external research to analyze employee data and translating these insights into actionable strategies. You will partner with diverse stakeholders to prepare clear communication materials and presentations, ensuring alignment and driving organizational effectiveness.
This position offers deep exposure to the strategic side of OD and Talent Management, including decision-making and stakeholder influence. You will have the opportunity to lead workstreams and contribute ideas rather than simply following instructions. Your work will directly impact talent pipelines and the overall success of the organization.
You will serve as a strategic consultant for retail and grocery partners, providing expert advice to support their business growth on the GrabMart platform. Your primary focus will be on executing business strategies that drive mutual value for both the partners and Grab. You will manage key partnerships by identifying priority accounts, structuring collaboration terms, and securing deals that align with overall company objectives. Additionally, you will collaborate closely with internal product and marketing teams to launch successful campaigns that enhance the partner's visibility and revenue on the platform.
This role requires a proactive approach to business development and a deep understanding of the retail landscape. You will be responsible for building strong, long-term relationships with major brands, ensuring their needs are met while maximizing their impact on Grab's ecosystem. By leveraging internal data and market insights, you will design partnership models that are sustainable and scalable. Your ability to fuse business, strategy, finance, and legal concepts will be essential in leading complex, multi-faceted negotiations and closing high-value deals.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and talent development practices. .Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of the employees, the People Team is a crucial and rewarding part of the Agoda family.
We are currently seeking to hire a Senior Consultant, Culture, Engagement and Organizational Performance. This role is based in our Bangkok office as part of the Agoda People Development and Performance team. We are a team of professionals who provide systems and data-driven insights to measure, refine, and scale capability development from the individual employee to organizational level, without taking ownership away from employees and their managers.
This role has a global reach. The objective of this role is understanding and addressing complex organizational challenges with a view to expanding and refining organizational capability at Agoda while ensuring that managerial and people processes support our business objectives. This role allows for unbridled curiosity towards the functioning of the organization and how we can continuously improve.
We think about developing capability in broad terms beyond traditional learning and performance management, considering how we define roles and organizational structures, career progression, tools and systems that impact employee experience, engagement, and more. We consider all factors that impact employee and team capability and performance and work collaboratively to develop successful solutions. You will partner with senior managers and subject matter experts for program design, development, and implementation. You will report progress and insights to our most senior management.
In This Role, You’ll Get To
* Work closely with senior stakeholders and colleagues on developing their teams to achieve ambitious business strategies, e.g., new ways to engage with partners, product innovation models, building culture and organization structure, and the necessary work to maintain high standards of performance and high employee engagement
* Use data to inform strategy, track and measure impact of programs tied to business output
* Provide proactive analysis of data to identify patterns and provide actionable recommendations
* Present analysis and insights to senior leadership on relevant talent strategies e.g.:
* Patterns of employee behavior such as attrition, promotion, performance management outcomes,
* Employee sentiment surveys
* Demographic patterns
* Employ innovative methods to scale capability, that go beyond traditional learning, including role and organizational design, process and tools improvement, various learning modalities, etc.
* Be a trusted advisor to leadership and play a critical role in enhancing their effectiveness through assessment, feedback and coaching
* Promote People compliance and operations to minimize regulatory violations and prevent rework
* Lead organizational change initiatives that strengthen adoption of new ways of working, improve employee engagement, and enable sustainable performance outcomes
* Apply change management, stakeholder engagement, and communication strategies to help teams navigate transformation and embed lasting behavioral and cultural change.
What You’ll Need to Succeed
* 8+ years of experience in strategic or management consulting and/or relevant experience in Talent Management and People operations at a multi-national organization
* Undergraduate degree from a top university expected, advanced degrees welcome
* Acute business acumen and understanding of how organizational structures and dynamics relate to execution
* Facilitating and coaching with an ability to clearly articulate messages to a variety of audiences
* Ability to bring business perspectives and facilitate outcomes is critical, and will be magnified with rich experience in HR, particularly in organizational design, onboarding, compensation, business consulting, and data analysis
* Excellent judgement, self-motivated, curious, and trustworthy
* Strong problem-solving and ability to work with data to identify patterns and generate actionable insights
* Excellent communication skills and experience in meeting and presenting to senior executives
* Ownership mindset and ability to meet tight deadlines with a logical, methodical approach to prioritizing tasks and responsibilities.
* Utmost discretion, confidentiality, and professional ethics
* Ability to thrive in a multicultural environment
* Ability to effectively handle ambiguity and adapt in a constantly changing business environment
* Display of humility, flexibility, excellent interpersonal skills, and the ability to lead critical conversations is paramount.
* Flexibility and a sense of humor are a must
****This role is Based in Bangkok****
Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.