This role at Kiatnakin Phatra Bank Public Company Limited manages outsourced debt collection agencies handling Non-Performing Loans (NPL) and Written-Off (WO) accounts for SME and Home Loan portfolios. Responsibilities include monitoring agency performance, negotiating with delinquent borrowers, advising on repayment options, restructuring debt, coordinating with internal units and external agencies, and preparing daily, weekly, and monthly collection reports in compliance with bank and Bank of Thailand (BOT) regulations. The position requires a bachelor's degree in any field and at least 2 years of experience in debt collection, particularly for secured loans. Candidates should have knowledge of banking and financial services products, strong communication, negotiation, problem-solving, and coordination skills, plus basic computer application proficiency.
