Position overviewPosted 1 week ago
RCC Transformation
KKP (Kiatnakin Phatra Financial Group) →Not specified1–3 years
Bangkok, Thailand
Compensation
THB 35,000 - THB 60,000
THB / month
Estimated range. Confirm compensation with the employer.
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Listing record updated: October 16, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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About the position
The Transformation Project Manager drives end-to-end business transformation across Retail Credit & Collection (RCC) at Kiatnakin Phatra Bank, aligning business, operations, technology, and customer experience. Responsibilities include analyzing end-to-end RCC processes to identify inefficiencies, supporting cross-functional improvement initiatives, managing stakeholders, leading change management activities, monitoring process performance metrics, and maintaining documentation such as process maps, SOPs, and business requirements.
The role requires a Bachelor's degree or higher in Industrial Engineering, Business Administration, Economics, Statistics, IT, or related fields, with 1–3 years of experience in operations, process improvement, consulting, analytics, or project-based roles. Preferred qualifications include experience in banking or financial services and exposure to process improvement or cross-functional initiatives.
Responsibilities
Analyze end-to-end processes across Retail Credit & Collection operations to identify inefficiencies and improvement opportunities
Contribute to cross-functional improvement initiatives and own assigned tasks or workstreams with accountability for quality, timelines, and outcomes
Manage and influence cross-functional stakeholders to align priorities and drive decisions
Lead change management activities to ensure successful adoption of new processes and systems
Prepare and maintain documentation such as process maps, SOPs, business requirements, and project materials
Requirements
Bachelor's degree or higher in Industrial Engineering, Business Administration, Economics, Statistics, Information Technology, or related fields
1–3 years of working experience in operations, process improvement, consulting, analytics, or project-based roles
Strong analytical thinking, ability to structure problems, and willingness to learn complex business processes
Experience in banking, financial services, or large-scale operations environments (preferred)
Exposure to process improvement, operational projects, or cross-functional initiatives (preferred)
Nice to have
Experience in banking, financial services, or large-scale operations environments; exposure to process improvement, operational projects, or cross-functional initiatives
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