This role involves building and optimizing backend office tools for the Supply team to handle operational work. The specialist will identify and resolve operational issues, turning recurring problems into lasting process or tool fixes. The position requires optimizing workflows and collaboration with cross-functional departments to improve work movement between teams and markets. The role also entails designing and developing reporting, lists, and workflows for internal use using tools like Power Apps, Power Automate, SQL, and Python. Additionally, the specialist will drive end-to-end project initiatives from initial idea through final launch, taking ownership of outcomes and timelines.
As a Senior BI Developer, you will be a key individual contributor building trusted data products for Agoda’s technology organization, including curated datasets, metrics, dashboards and visualizations, and scalable data transformations. You will work closely with engineers, engineering managers, team leads, and senior leadership to help the organization make better decisions with data. This role combines analytics, metrics definition, and stakeholder consulting with hands-on data engineering and development
IN THIS ROLE, YOU’LL GET TO
• Act as a partner and consultant to engineering managers and leaders: translate stakeholder and engineering questions into measurable metrics/information such as developer velocity, cost efficiency, and code quality, and keep those definitions consistent across reports.
• Design, build, and maintain ETL/ELT transformations, including Spark/Python workflows and warehouse models, so data is accurate, timely, tested, and fit for reporting. As a Senior, review others’ pipeline and metric work, raise delivery standards, and unblock the team.
• Analyze large datasets with SQL and Python to support engineering and operational decisions.
• Design and maintain dashboards and visual reports so engineering managers and leaders can explore metrics (for example developer velocity, cost efficiency, and code quality) without a ticket for every chart.
• Improve data reliability through validation, quality checks, observability, production troubleshooting, and query performance tuning. Own published metrics: explain filters and grain, flag numbers that should not be trusted, and recommend next steps.
• Use AI tools (for example Cursor, Claude, or similar) to accelerate SQL development, testing, refactoring, analysis, pipeline work, and documentation, and reject unsafe or unverified output before it reaches production or stakeholders.
WHAT YOU’LL NEED TO SUCCEED
• 5+ years in business intelligence, analytics, and/or data engineering, with experience in both stakeholder consulting and hands-on pipeline or data-product work.
• Advanced SQL (joins, window functions, and performance on large datasets).
• Strong Python skills (or similar) for building data pipelines.
• Experience with ETL/ELT and orchestration (for example Kubeflow or similar).
• Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights.
• Experience building dashboards or visual reports for stakeholders.
• Ability to switch context between stakeholder discussions and hands-on technical work — metrics definition/analysis one day, ETL or data modeling the next.
• Practical AI-assisted development: generate, review, test, and own the result. You can explain what you trusted AI to draft and what you verified yourself.
• Clear written and verbal English, and the ability to work independently with engineers and leaders in an agile environment.
IT’S GREAT IF YOU HAVE
• Experience with software-delivery practices such as Agile/Scrum and CI/CD (GitHub Actions, GitLab CI, or similar).
• Interest in developer productivity or engineering analytics.
• Experience with common data platforms / big data technology (e.g., BigQuery, Snowflake, Redshift, Hive, Spark, Vertica, StarRocks, or similar).
• Hands-on experience with visualization or data-serving UIs such as Apache Superset, Tableau, or a lightweight web app.
• Experience building APIs or internal data products beyond dashboards, not only ad-hoc analysis.
• A degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**The Opportunity:**
As Senior Manager, Global Strategic Project, you will be instrumental in helping the Strategic Project Director to drive the implementation of global initiatives and innovations. In this high impact role, you will be responsible for safeguarding Agoda’s market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers.
You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.
The role is based in Bangkok and reports to the Strategic Project Director.
**In this Role, you’ll get to:**
* Lead a team towards maximizing business performance and competitive situation of the hotel supply organization
* Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability.
* Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement.
* Develop, implement, and improve new operational tools to gather internal and external insights
* Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners
* Work with senior stakeholders across multiple departments to drive projects and goals to completion
**What you’ll Need to Succeed:**
* ~1 2+ years operations, strategy or project management experience required; team management experience is a plus
* Very strong analytical and problem-solving skills
* Strong communication& stakeholder management skills with fluency in English
* Proven track record in project delivery and management
* Comfortable utilizing AI to improve work efficiency, quality and output
* Experience in Internet, E-commerce, technology or travel industry experience is a plus
* Experience in Management Consulting is a plus
* Bachelor or equivalent degree required, MBA is a plus
* Team player with great collaboration skills
* Energetic and driven with Professional “get it done” attitude
* Creative and Innovative, adapts well to and is energized by change
* Working knowledge and fluency with SQL is a plus
