This role focuses on delivering exceptional service to customers within a retail environment. You will be responsible for assisting customers with inquiries, providing product advice, and resolving issues to ensure high levels of satisfaction. The position requires effective coordination with internal teams and external partners to streamline service delivery. Additionally, you will support daily branch operations, including payment processing and gift card distribution, while maintaining a welcoming and organized customer service counter.

Oversee the daily operations of food and beverage service across restaurants and banquet facilities to ensure high standards of quality and customer satisfaction. Monitor kitchen equipment and banquet preparation to maintain operational readiness and support effective service delivery. Coordinate with cross-functional teams to resolve service issues and provide expert advice on food and beverage offerings. Lead the team by participating in strategic planning, performance assessments, and continuous improvement initiatives to drive departmental success.

You will join a full-service Planning Studio dedicated to helping customers realize their dream homes. Your role involves transforming customer needs and aspirations into smart, relevant home solutions. You will work to secure a convenient and high-quality customer experience from start to finish. Your daily work focuses on creating standardized interior designs and providing tailored decoration proposals across various product categories. You will compile and visualize home furnishing offers using global tools and best practices to maximize sales opportunities. You will also play a key role in transferring IKEA product knowledge to colleagues and customers.

This role focuses on delivering exceptional customer service within a retail environment. You will interact directly with customers to provide advice, resolve inquiries, and ensure a positive shopping experience. The position involves managing service counters and coordinating with internal teams to support smooth branch operations. You will also be responsible for maintaining accurate records of transactions and supporting the organization's sales objectives through effective customer engagement. You will work in a dynamic retail setting, requiring adaptability and a strong service-oriented mindset. The role involves handling various operational tasks, including payment services and gift card distribution, while adhering to established service standards. You will stay informed about sales promotions to provide accurate information to customers and contribute to the overall efficiency of the customer service department.

This role involves supporting the Manager in overseeing retail sales and service operations to ensure alignment with established standards and business objectives. The position requires acting as a key driver in coaching, mentoring, and developing team members through structured guidance and performance feedback. The successful candidate will collaborate closely with cross-functional teams to enhance service quality, improve customer experience, and drive overall team performance. The responsibilities include planning and managing the end-to-end sales process within the assigned retail store, including sales execution and after-sales service. The role requires supervising and coaching team members on customer service delivery and problem resolution. Additionally, the position involves coordinating with cross-functional teams to resolve customer issues effectively and analyzing sales performance to identify improvement opportunities.

The IKEA Food Team Leader oversees daily operations in the SFM and Bistro areas at IKEA Sukhumvit. This role focuses on maintaining food safety standards, operational efficiency, and high-quality food presentation while ensuring the team delivers excellent customer service aligned with IKEA values. The position requires leading by example, coaching colleagues, and gathering customer feedback to improve experiences. The team leader acts as the primary source of knowledge on IKEA food products, production planning, and preparation routines to inspire guests and maintain presentation standards. This full-time role is based in Bangkok and involves creating a safety-first culture while supporting team development and meeting customer needs through proactive engagement.

IKEA for Business is the B2B division of IKEA, providing tailored furnishing solutions to professional clients in office, hospitality, education, and commercial sectors. As Sales Coordinator, you will support the sales team by managing leads, preparing proposals, and ensuring seamless customer experiences from initial contact through delivery and after-sales service. You will collaborate closely with Sales Managers and Interior Designers to bridge client needs with IKEA products while maintaining accurate records and compliance with company policies. The role emphasizes strong organizational skills, proactive client follow-up, and coordination across fulfillment and service teams. This position is ideal for service-oriented individuals with 1-3 years of coordination experience who are passionate about home furnishings and delivering professional B2B support in a dynamic retail environment.

Deliver exceptional customer service and drive sales performance in a True Branding shop. Ensure accurate transaction handling, compliance with company standards, and maintain a positive brand image while supporting operational processes. Provide professional assistance to customers for inquiries, after-sales service, and complaints. Explain complex telecom concepts in simple terms and resolve basic technical problems such as SIM activation and device inquiries. Recommend mobile packages, internet plans, and devices based on customer needs while performing up-selling and cross-selling to meet sales targets. Operate front-office systems for activations and after-sales handling. Verify customer documents for legal compliance and handle payments accurately. Manage inventory checks, execute daily store procedures, and coordinate with team members during high-traffic periods to achieve shop targets.

You will be part of a full-service Planning Studio at IKEA Bang Yai, helping customers create their dream homes while delivering a seamless end-to-end experience. The role requires a strong customer focus to translate needs, dreams, and frustrations into practical home solutions using IKEA products and services. You will actively engage customers, identify their requirements through targeted questions, and recommend optimal solutions. Additional duties include maximizing sales of prioritized products, managing sales space for stock availability, and supporting commercial activities aligned with department goals. The position involves working in a retail environment that may require weekends and public holidays. You will also contribute to IKEA's sustainability commitments while maintaining profitability and high service standards.

The Part-Time Food Assistant supports kitchen production operations at IKEA Sukhumvit while delivering excellent customer service. The role involves preparing food areas, managing inventory, and ensuring efficient merchandise delivery to customers. You will maintain operational standards and contribute to sales goals through product knowledge and in-store activities. This position requires a 24-hour weekly commitment across four days, including weekends, with shifts such as 08:30-17:30 or 13:30-22:30. You will handle goods using appropriate systems, follow internal policies, and engage directly with customers to gather feedback and promote IKEA products. The role emphasizes flexibility, attention to detail, and a passion for food and retail. You will collaborate with teams to optimize sales, support range changes, and uphold Functional Commercial Review standards in a vibrant store environment.