This role focuses on driving operational excellence through data-driven decision-making and process optimization. You will monitor key performance indicators and analyze complex datasets to uncover trends and risks. The position involves developing automated dashboards and reports to support strategic initiatives. Additionally, you will leverage AI tools to enhance reporting efficiency and streamline workflows. Collaboration with cross-functional teams is essential to resolve business issues and support digital transformation projects. The ideal candidate will identify operational inefficiencies and implement data-backed improvements to boost productivity.

You will play a pivotal role in driving operational excellence and strategic initiatives within the organization. Your primary focus will be to analyze current operational processes and identify areas for improvement to enhance efficiency and effectiveness. You will collaborate closely with cross-functional teams to implement strategic changes that align with the company's long-term goals. This role requires a proactive approach to problem-solving and a strong ability to translate complex data into actionable insights. You will be responsible for leading and managing key projects aimed at transforming business operations. This involves conducting thorough research, developing comprehensive plans, and overseeing the execution of initiatives from start to finish. You will need to communicate complex ideas clearly to stakeholders at all levels, ensuring everyone is aligned with the strategic vision. Your work will directly contribute to the company's ability to adapt to market changes and maintain a competitive edge.

You will lead and manage the IT Section within the organization, ensuring the delivery of high-quality IT services and solutions. You will be responsible for overseeing the daily operations of the IT team, including planning, organizing, and controlling technical activities. This role requires a strategic approach to aligning IT initiatives with business goals and driving continuous improvement in processes and systems. You will mentor team members, foster a collaborative environment, and ensure compliance with organizational standards and best practices. As an IT Section Manager, you will act as a key liaison between technical teams and business stakeholders, translating complex technical requirements into actionable plans. You will manage resources effectively, monitor performance metrics, and implement solutions that enhance operational efficiency. Your leadership will be crucial in driving innovation and maintaining the reliability of critical IT infrastructure.

This role focuses on developing and driving product features that fuel the impactful growth of Shopee Business (FBS & SBS) at a regional level. You will analyze and evaluate business requirements to plan and prioritize feature pipelines, leading discussions to understand business needs and define suitable flows and UX/UI. The position involves overseeing the end-to-end product development lifecycle, from planning and researching to designing, developing, implementing, UAT, rollout, and post-analysis. You will conduct market research to evaluate competitor offerings, tech platform features, and potential partner products for future expansion. Working closely with both product and business teams, you will identify growth opportunities and solve operational problems resourcefully. Additionally, you will define and manage product metrics and KPIs to measure business impact post-rollout, while troubleshooting, monitoring, and reporting back to regional product teams.

This role focuses on optimizing customer service operations through advanced chatbot automation and system management. You will lead cross-functional initiatives to enhance the customer experience and ensure smooth daily operations across the platform. The position requires strong analytical skills to monitor performance metrics and drive continuous process improvements within a fast-paced environment. You will be responsible for coordinating complex projects involving internal and external stakeholders while maintaining clear communication channels. Your work will directly impact operational efficiency by identifying root causes of issues and implementing scalable solutions. This is an opportunity to work at a high-growth technology company where your contributions will shape the future of customer support.

You will lead technology-driven transformations for Japanese financial institutions across Southeast Asia, focusing on process design, data management, and system implementation. Your role involves addressing complex management challenges through digital expertise, supporting executives like CIOs and CDOs, and driving end-to-end governance and optimization. You will collaborate with diverse internal teams to deliver holistic solutions, from strategic planning to execution, while managing mixed teams of local and Japanese staff. This position requires a strategic mindset to propose innovative solutions that create tangible value for clients. As a Manager, you will demonstrate leadership by mentoring high-performing teams, securing new business through proposal activities, and fostering a culture of collaboration and inclusion. You will be responsible for defining architecture concepts for legacy modernization and cloud journeys, as well as overseeing ServiceNow implementations to enhance employee experiences. Your ability to influence stakeholders and drive high-quality results will be essential in advancing the firm's mission of making a positive impact on client businesses.

You will lead strategy consulting projects for Japanese financial institutions across Southeast Asia, a rapidly growing economic region. Your role involves designing mid-to-long-term strategies, supporting new market entries, and developing innovative business models. You will manage mixed teams of local and Japanese staff, driving project execution and client development. This position requires a strategic mindset to navigate diverse market challenges and deliver sustainable growth solutions for clients. As a Manager, you will be responsible for leading diverse, high-performing teams and building productive relationships with stakeholders. You will align your team with key objectives, make informed decisions that impact financial performance, and influence stakeholders positively. You will also identify disruptive trends and recommend changes to maintain a competitive edge. This is an opportunity to drive high performance and make a tangible impact on the region's business landscape.

You will lead Oracle Cloud Financials projects, focusing on strategy, implementation support, and ERP optimization for the Accounting function. This role involves managing business processes, security, and data integrity within Oracle Cloud applications. You will also support business development activities, including proposal development and client engagement management. Additionally, you will oversee the day-to-day activities of Oracle Cloud ERP Consulting engagements, ensuring process design and successful package implementation lifecycle support. As a leader, you will be responsible for supervising and performance managing staff on assigned engagements. You will develop diverse, high-performing teams through meaningful development opportunities and collaborate effectively to build productive relationships. Your role requires aligning your team to key objectives, setting clear priorities, and making informed decisions that positively impact sustainable financial performance. You will also lead with integrity, energizing others and inspiring self-belief while delivering superior value and high-quality results to stakeholders.

You will lead HR transformation projects for large Japanese companies operating in Southeast Asia, focusing on modernizing HR systems and organizational structures. Your role involves managing mixed teams of local and Japanese staff to deliver complex consulting engagements. You will drive the adoption of cloud-based talent management systems and support regional optimization efforts, ensuring that HR strategies align with business growth and digital innovation. This position requires a strategic mindset to navigate diverse cultural and legal landscapes while implementing advanced HR technologies. As a Manager, you will be responsible for the end-to-end delivery of HR system implementations, including requirements gathering, business process design, and change management. You will leverage your expertise in SAP SuccessFactors and Workday to drive efficiency and modernize HR operations. Additionally, you will support business development by identifying new opportunities and contributing to proposal activities, helping to secure high-value projects for the firm. You will work closely with internal stakeholders and other service divisions to provide comprehensive solutions that address both HR and business challenges. This role offers the chance to collaborate with a global network of professionals and develop a well-rounded consulting career while making a tangible impact on clients' organizational effectiveness.

You will lead the incubation strategy for newly acquired FBS sellers, ensuring a smooth transition from onboarding to sustainable business growth. You will design and execute structured seller incubation programs to accelerate seller activation, operational readiness, and marketplace success. You will drive the adoption of Fulfillment by Shopee services by educating sellers on best practices and platform capabilities. You will monitor seller performance throughout the incubation period to identify risks and opportunities for improvement. You will partner with Category Management, Commercial, Operations, Product, Marketing, and Customer Experience teams to resolve seller challenges and improve the end-to-end seller journey. You will analyze seller performance metrics and customer insights to develop targeted growth initiatives. You will identify operational bottlenecks and lead cross-functional improvement projects to enhance onboarding efficiency and scalability. You will develop data-driven dashboards and performance reporting to track incubation outcomes and provide actionable business recommendations. You will build playbooks, training materials, and standard operating procedures to standardize seller onboarding and incubation processes. You will mentor and coach team members while fostering a culture of continuous improvement and operational excellence.