This role focuses on enhancing the efficiency of the True Sphere coworking space operations to meet defined targets, including service quality and customer satisfaction. You will provide friendly and efficient service for various functions such as payments, usage inquiries, and account setup or promotions. The position also involves managing sales targets with the team and delivering basic food and beverage services within the First Class service standard. You will be responsible for managing daily operations smoothly, including financial management, inventory, environment, and systems according to company guidelines. The role requires promoting True products and solutions, collaborating effectively with the team, and maintaining up-to-date product knowledge. Additionally, you will handle after-sales service by receiving customer complaints, resolving issues promptly, and coordinating with relevant departments to ensure high customer satisfaction.
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This role focuses on promoting store efficiency and ensuring high-quality service to meet defined targets. You will provide friendly and effective support for various services, including payments, inquiries, and account setup. The position involves managing sales targets with the team and delivering first-class food and beverage services within the True Sphere environment. You will serve customers in the co-working space by providing information about True Sphere services, special privileges, and activities from True Blockcard. The role requires managing daily operations smoothly, including financial management, inventory, and system control to prevent fraud. You will also recommend products and solutions while handling after-sales service issues to ensure customer satisfaction.
You will be responsible for managing hotel-level relationships within Japan to grow the coverage and quality of Agoda's supply network. Your role involves engaging with high-growth supply partners to highlight revenue opportunities and innovative solutions. You will serve as a strategic consultant, offering advice on how to excel on the Agoda platform and execute focused project sprints to drive results. You will communicate efficiently with partners through various channels, including phone, email, messaging, and webinars. Using data and dashboards, you will prioritize tasks, monitor results, and track progress in internal systems. Additionally, you will train and inform partners on Agoda's technologies, tools, and models while responding to partner requests in a timely and effective manner.