Suanluang, Bangkok, Thailand
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Listing record updated: October 9, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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This role involves owning the end-to-end incident response lifecycle, acting as Incident Commander during major security events, and managing the SOC team's operational effectiveness. The manager will build and mature the incident response programme by developing scenario-specific playbooks, driving post-incident reviews, and executing tabletop exercises. Responsibilities include managing KPIs like MTTD and MTTR, maintaining threat intelligence pipelines, and coordinating with legal and compliance teams during regulatory incidents.
Serve as Incident Commander for Severity-1 and Severity-2 security incidents
Build and maintain the incident response playbook library
Drive post-incident reviews (PIRs) for significant incidents
Own and improve SOC operational KPIs
Design and execute quarterly tabletop exercises
Manage relationships with MSSP/MDR providers
Develop and maintain the incident communication framework
Coordinate with legal, compliance, and communications teams
Maintain the threat intelligence integration pipeline
Build incident response capabilities in the SOC team
Experience with EDR/XDR platforms (Cortex XDR, CrowdStrike)
Experience with SIEM/SOAR (Splunk, Microsoft Sentinel)
Knowledge of attack frameworks (MITRE ATT&CK, Cyber Kill Chain)
Strong communication skills for executive briefings
Fluent in Thai; working English proficiency
GCIH, GCFA, GCIA certifications
Experience managing MSSP/MDR relationships
Familiarity with Thai regulatory incident reporting (PDPA)
Experience with incident response in retail or e-commerce environments
Purple team experience
Unknown
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