Position overviewPosted 1 month ago

Team Lead, Merchant Acquisition

Grab →
Full-time4+ years

Bangkok, Thailand

Compensation
THB 80,000 - THB 150,000
THB / month

Estimated range. Confirm compensation with the employer.

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Listing record updated: August 22, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

You will drive end-to-end merchant acquisition for GrabMart while optimizing operations to ensure scalable growth. The role involves identifying strategic merchant gaps and managing the full retail acquisition lifecycle from prospect identification to contract signing. You will lead contract negotiations to secure favorable terms and develop customized partnership proposals that align with long-term business goals. Additionally, you will improve and standardize onboarding processes to create a high-quality, efficient activation pipeline across diverse merchant categories. Collaboration with internal partners is essential to ensure new merchants transition smoothly from acquisition to daily management.

Responsibilities

  • Identify strategic merchant gaps and categories to enhance supply coverage and quality
  • Manage the end-to-end retail acquisition process from prospect identification to contract signing
  • Lead contract negotiations to secure favorable terms and drive long-term partnership growth
  • Develop customized partnership proposals that address specific merchant needs and goals
  • Improve and standardize onboarding structures to create a scalable activation pipeline
  • Collaborate with internal partners to ensure smooth transition of new merchants to daily management
  • Implement and maintain tracking systems for merchant acquisition metrics

Requirements

  • Bachelor's degree in Business Administration, Marketing, Engineering, or a related field
  • 4+ years of experience in sales, business development, or merchant acquisition
  • Strong understanding of Quick commerce, E-commerce, O2O, or retail tech industry
  • Proficiency in Microsoft Excel for complex functions and performance tracking
  • Proficiency in SQL or similar database query language
  • Strong communication skills in both Thai and English
  • Experience in e-commerce or food delivery industry
  • Team and people management experience
  • Knowledge of digital marketplaces and online grocery delivery services

Nice to have

  • Experience working in a dynamic, fast-paced team environment
  • Strong analytical mindset with the ability to generate actionable insights
  • Experience in strategic project development and execution

Hiring Process

1. Apply online

2. Video or phone interview with a recruiter

3. Assessments and/or technical competency interview

4. Culture fit interview covering career vision and working style

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