Business Development Representative (ShopeeFood)

Join the dynamic Business Development and Partnerships team at Shopee to drive growth and expand our food delivery network. You will be responsible for identifying and acquiring new restaurant partners to enhance ShopeeFood's market presence. This role involves direct outreach to potential partners to present tailored campaign solutions that drive mutual value. You will collaborate closely with internal teams to ensure successful campaign execution and gather valuable insights from merchant conversations. The position requires a proactive approach to relationship building and a commitment to helping Shopee become the leading e-commerce platform in Southeast Asia and Taiwan.

As a key member of the team, you will manage the full lifecycle of partner acquisition, from initial contact to ongoing engagement. You will maintain accurate records of all interactions and updates using productivity tools like Excel and Google Sheets. Success in this role requires a strong understanding of the restaurant industry and the ability to communicate effectively with diverse stakeholders. You will play a crucial role in improving partner engagement and ensuring a seamless experience for ShopeeFood users.

• Conduct outbound calls to restaurant partners to promote relevant campaign solutions
• Support campaign participation and actively work to improve partner engagement levels
• Coordinate with internal teams to share insights gathered from merchant conversations
• Maintain accurate records and update partner information using Excel and Google Sheets

• 1-2 years of experience in telesales or customer service preferred
• Strong communication skills in Thai (English proficiency is a plus)
• Confident and proficient in using Excel and Google Sheets
• Good understanding of restaurant operations and business thinking
• Proactive attitude, collaborative team player, and open to continuous learning