Bangkok, Thailand
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Listing record updated: November 14, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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The Air Operations Associate at Flexport plans and executes air shipments, working with account management, customs teams, airlines, terminals, and trucking providers to meet service commitments. The role combines hands-on operations, planning, customer service, and documentation, including creating MAWBs and HAWBs, filing AMS or submitting EDI, handling billing, and helping build the next operational model for air freight across the region.
The position requires a Bachelor's degree in Logistics, Supply Chain, Business, or a related field and 2–3 years of relevant experience in freight forwarding, airline space control, revenue management, or export planning. Candidates must be fluent in Thai with professional English proficiency, have strong analytical and Excel skills, and demonstrate a structured, customer-first approach in a fast-paced environment.
Manage, plan, and execute air bookings in close collaboration with stakeholders to meet committed service levels
Decide on the best shipment consolidation to optimise margins
Liaise with shippers, consignees, and agents to arrange shipments in line with SOPs
Create and maintain shipment files, complete MAWBs and HAWBs accurately and on time, and file AMS or submit EDI (FHL/FWB) as required
Issue invoices to clients and agents on time, verify incoming subcontractor invoices, and prepare customer statistics and reports
Bachelor's degree in Logistics, Supply Chain, Business, or a related field
2–3 years of relevant experience in freight forwarding, airline space control, revenue management, or export planning
Fluency in Thai and professional proficiency in English, both written and spoken
Strong analytical skills with proficiency in Excel
Structured, process-oriented approach to problem-solving with strong attention to detail and clear communication
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