Bangkok
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Listing record updated: November 10, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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The Inbound Lead at Shopee's Wangnoi operations in Bangkok manages overall inbound activities for the warehouse, ensuring shipments arrive on time and meet SLA and KPI targets. Responsibilities include planning manpower for campaigns, monitoring internal procedures, analyzing data to improve inbound performance, coordinating with the WMS team on system improvements, and managing team productivity, training, and development.
The role requires a Bachelor's degree in Logistics Management, Supply Chain, or a related field, plus at least 5 years of progressive experience managing a B2C fulfillment operation, preferably in e-commerce. Candidates must have strong inbound experience, leadership capabilities, WMS knowledge, strong analytical skills, proficiency in Microsoft Excel, and effective written and oral English communication.
Manage, plan, and organize overall Inbound activities
Manage the team to achieve contractual and Business Plan KPI targets
Plan manpower to support all campaigns and ensure SLA compliance
Analyze data to improve Inbound performance and coordinate with WMS team on system improvements
Manage, coach, mentor, and develop team members including training needs and personnel actions
Bachelor's Degree or higher in Logistic Management, Supply Chain, or related field
5 years of progressive experience managing a B2C fulfillment operation (e-commerce highly preferred)
Strong experience in Inbound area and WMS systems
Strong analytical skills and proficiency with Microsoft Excel
Effective written and oral English communication skills
E-commerce fulfillment experience
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