Bangkok, Thailand
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Listing record updated: November 9, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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Philips is hiring a Services Commercial Manager Thailand based in Bangkok to lead Customer Services (CS) sales and order intake across the assigned district, covering new equipment customers and the installed base. The role manages CS Account Managers, drives service contract sales (including out-of-warranty, upgrades, and renewals), promotes Customer Life Value offerings such as Tech Max, and collaborates with district sales teams and channel partners. The position also owns funnel management, win/loss analysis, NPS tracking, and provides input on sales strategy to district and regional management.
The ideal candidate holds a degree and brings 5 to 10+ years of relevant experience, with fluency in English and the local language. They should have a proven track record of commercial results, strong data analysis skills, a continuous improvement mindset, and excellent stakeholder management and communication abilities.
Responsible for the overall Customer Services (CS) sales business and all CS quotations within the assigned district
Manage CS Account Manager to deliver Service Target
Promote and execute sales of CS products together with district sales teams per CS sales strategy
Maintain and increase CS service contracts for the Installed Base, including out-of-warranty, upgrades, and renewals
Fill the funnel management tool and analyze win/loss deals, NPS, market, competition, and trends
Degree level education or equivalent
5 to 10 years and above of relevant experience
Fluent in English (verbal and written) in addition to local language
Proven experience delivering outstanding commercial results
Strong data analysis, interpersonal, communication, and stakeholder management skills
Experience with Customer Life Value programs such as Tech Max; channel partner collaboration experience
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