This role focuses on promoting efficient store operations and ensuring high-quality service standards. You will provide friendly and effective support for various services, including payment processing, inquiries, and account setup. The position involves managing food and beverage services within True Sphere, a first-class service environment, while collaborating with the team to meet sales targets. You will be responsible for delivering food and beverage services to customers using True Sphere facilities. You will provide information about True Sphere, special services, and exclusive activities from TrueBlockCard, along with other relevant details. The role requires managing daily operations smoothly, including financial management, inventory, and environmental control, while preventing fraud to protect company interests. You will also recommend products, offer consultations, and promote sales of True products and solutions.

This two-year Graduate Development Program (GDP) offers a structured pathway for recent graduates to immerse themselves in the core functions of a leading e-commerce and digital financial services platform. Participants will rotate through six-month stints in diverse business areas, including Business Development, Business Intelligence, Financial Products, Marketing, Operations, and Product Management. The program emphasizes practical experience, allowing graduates to drive high-impact local projects and develop a comprehensive understanding of the business landscape. By the end of the rotation cycle, participants will have built a robust professional foundation and expanded their network across the organization. The program is designed to accelerate career growth through mentorship from senior leaders and functional managers. Graduates will enhance their business acumen and technical proficiency while working on meaningful projects that contribute to the company's success. The curriculum combines on-the-job learning with comprehensive training to ensure participants are well-equipped to tackle complex challenges. This is an ideal opportunity for ambitious individuals looking to launch their careers in a fast-paced, innovative environment.

This role focuses on ensuring the smooth and efficient operation of the office environment. You will be responsible for managing reception duties, overseeing administrative functions, and maintaining office facilities to ensure they are in good working condition. The position requires coordinating with various internal teams, including Finance and Thailand ICS, to handle office payments, access card management, and logistics. Additionally, you will play a key role in maintaining office cleanliness, security, and safety standards, acting as a Floor Warden when necessary. This is a hands-on role requiring a proactive approach to problem-solving and a commitment to supporting the daily operations of the office team. You will act as the primary point of contact for office-related inquiries and tasks, ensuring minimal disruption to daily business activities. This includes managing deliveries, coordinating office activities, and liaising with building facilities management to address maintenance and cleanliness issues. The ideal candidate will be resourceful and organized, capable of handling confidential information with discretion while managing multiple priorities effectively.

This role focuses on driving customer value management initiatives through advanced analytics and strategic insights. The Senior Associate will leverage customer data to identify growth opportunities and optimize retention strategies. By analyzing complex datasets and campaign performance, the candidate will directly contribute to increasing revenue and reducing customer churn. The position requires close collaboration with cross-functional teams to align analytical findings with business objectives. The core responsibilities involve developing customer segmentation models and identifying upsell and cross-sell opportunities. The analyst will support end-to-end campaign management, from targeting to post-campaign performance analysis. Additionally, the role requires creating comprehensive dashboards and reports to track key customer KPIs. This position is ideal for a data-driven professional who enjoys translating complex analytics into actionable business strategies.

This role focuses on managing end-to-end projects for the Migrant segment, including tracking campaign performance across online and offline channels. You will analyze usage patterns and behaviors using internal and external tools to identify key insights and growth opportunities. The position involves overseeing Myanmar online communities on Facebook and TikTok to drive engagement and brand presence. You will also translate documents between Thai, English, and Myanmar to support communication and execution. Acting as the Myanmar market expert, you will provide updates on customer insights, trends, news, and competitive movements to support business planning. You will support the development and execution of product launches, marketing campaigns, and business initiatives for the Migrant segment. This includes coordinating campaign implementation, product setup, and cross-functional communication to ensure successful execution. You will monitor campaign operations and resolve day-to-day issues to ensure smooth delivery and a positive customer experience. Additionally, you will develop and manage content for migrant-focused digital communities and social media platforms to drive customer engagement.

You will lead Agoda’s employee-facing People service delivery model, overseeing the People Help Desk, Tier 0 self-service foundations, and Global People Relations Services. This role requires shaping how employees and managers access support across a wide range of People topics, from day-to-day HR questions to complex and sensitive employee matters. You will own the effectiveness of the People support model, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in the city. You will lead the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics. You will also lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, and disciplinary actions. Your work will directly influence employee experience, manager effectiveness, and the evolution of the People function as Agoda grows globally.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This role involves leading teams responsible for Tier 1 Help Desk services, Tier 0 self-service and knowledge foundations, and Global People Relations Services. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. This position is based in Bangkok, and Agoda provides relocation support for successful candidates who are not currently located in Bangkok.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in Bangkok. The role requires a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. You will lead the teams responsible for People Help Desk / Tier 1 services, Tier 0 / self-service and knowledge foundations, and Global People Relations Services, including case governance and specialist support for complex employee relations matters. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. You will also enable digital, conversational, and AI-supported service delivery, partnering with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.

You will lead the data strategy and governance for a critical Booking Holdings initiative, defining how Agoda, Booking.com, and Priceline collectively measure and act on business performance. This role involves owning a high-visibility cross-brand program that shapes how the company defines growth and allocates resources across its portfolio. You will build a high-performing global team of analysts and collaborate with senior stakeholders across Analytics, Product, Tech, Finance, and Legal to execute strategic initiatives. You will design and implement a unified data strategy and measurement framework across three distinct brand organizations, ensuring a single source of truth for the New B2B Business. Your work includes analyzing complex data to drive business strategy and providing rigorous reporting to executive leadership. You will own the data harmonization roadmap from scoping through delivery, translating numbers into meaningful insights that support data-driven decision-making at the highest levels.

You will lead the data strategy and governance for a critical initiative across Booking Holdings, defining how Agoda, Booking.com, and Priceline collectively measure and interpret business performance. This role involves owning a high-visibility program that shapes how the company defines growth and allocates resources across its portfolio. You will drive the design and implementation of a unified data strategy and measurement framework, establishing a single source of truth for the New B2B Business. Additionally, you will analyze complex data to generate actionable insights and build a high-performing global team of analysts. You will own the data harmonization roadmap from scoping through delivery, ensuring alignment on definitions and metrics across three distinct brand organizations. This requires collaborating with senior stakeholders and cross-functional teams across Analytics, Product, Tech, Finance, and Legal to execute strategic initiatives. You will provide rigorous reporting and analysis to leadership, communicating progress and recommendations clearly to support data-driven decision-making at the executive level.