The AI Engineer plays a critical role in designing, building, and deploying AI and Generative AI solutions to drive business value. This position focuses on enhancing customer experience and operational efficiency by developing enterprise-grade AI applications, agents, and automation workflows. The role requires close collaboration with cross-functional teams to gather requirements and implement solutions across various business domains, including customer care and network operations. Additionally, the engineer will contribute to the development of foundational AI platforms and services, ensuring robust MLOps and LLMOps practices are in place for scalable production environments. Key responsibilities include supporting the full lifecycle of AI/ML and GenAI solutions, from initial design and development to deployment and monitoring. The engineer will work on building and enhancing AI platforms, including APIs, orchestration components, and foundational capabilities such as RAG and vector databases. They will also participate in data pipeline development, model deployment, and governance activities to ensure security and compliance. The role offers the opportunity to work on cutting-edge AI initiatives, including proof-of-concepts and experimentation with internal teams and technology partners.