The NOC Manager will oversee a world-class team of engineers to ensure optimal customer experiences and operational excellence. Responsibilities include managing daily operations, leading strategic projects, removing roadblocks, and analyzing data to drive performance. The role requires driving AI-driven workload strategies and coaching engineers. The position is based in Bangkok, Thailand.

This role involves managing and developing long-term partner relationships to drive sustainable growth for affiliate partners. The position requires acting as the primary point of contact for partners, managing daily communication, and coordinating across internal teams. The manager will deliver against KPIs and growth targets while collaborating with cross-functional stakeholders to ensure seamless partner enablement. The role also involves monitoring market conditions, conducting competitor analysis, and translating strategic objectives into actionable operational plans. Candidates must have a proven track record of 5-10 years in account management or project management, with experience navigating complex sales cycles including RFPs and contract negotiations. The role requires native-level Mandarin and strong English communication skills. The ideal candidate is a team player with strong organizational abilities, data management skills, and the ability to work effectively in a dynamic, multi-cultural environment.

The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment. You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.