**Job Responsibilities:** 1. Project Delivery and Portfolio Oversight - Drive consistency in project execution by ensuring all teams adhere to standardized delivery methodologies and PMO governance. - Monitor and analyze project and portfolio performance, risks, dependencies, costs , and resource capacity, providing recommendations to support management decision-making. - Provide portfolio insights and recommendations to senior leadership through dashboards, reporting, and strategic portfolio reviews. - Offering hands-on guidance, performance coaching, and delivery assurance to project managers. - Facilitate portfolio reviews and executive governance discussions by preparing strategic analysis, recommendations, and decision-making materials. - Maintain portfolio dashboards, governance calendars, RAID logs, decision logs, and action trackers, and follow up to closure. - Monitor and report portfolio benefits realization and value delivery against approved business cases. - Lead Steering Committees and quarterly portfolio review processes to ensure Digital investments remain aligned with business priorities, strategic objectives, delivery capacity, and expected business outcomes. 2. Project Governance and Standards - Define and implement project management standards, methodologies, and best practices. - Establish project governance frameworks and ensure adherence to organizational policies and procedures. - Develop project management templates, tools, and guidelines. 3. Project Planning and Reporting - Support project managers in creating comprehensive project plans, schedules, and budgets. - Monitor and track project progress, milestones, and key performance indicators (KPIs). - Generate regular project status reports and dashboards for stakeholders. 4. Resource Management - Support enterprise-wide resources and capacity planning across Digital programs and projects. - Maintain resource allocation records and assist in resolving resource conflicts. - Monitor resource availability and utilization. - Monitor portfolio demand against available delivery capacity and proactively identify resource bottlenecks. 5. Project Management Capability Development - Promote project management best practices and delivery standards across the Digital Function. - Coach and mentor project managers on project governance, stakeholder management, risk management, and delivery performance. - Facilitate communities of practice and knowledge sharing sessions for project management professionals. - Support the development of project management competency frameworks, career paths, and capability improvement initiatives. 6. Risk and Issue Management - Collaborate with project teams to identify, document project risks and issues and develop risk mitigation and issue resolution strategies. - Escalate critical risks and issues to senior management when necessary. - Identify and monitor cross-project and portfolio-level risks, dependencies, and escalations. - Facilitate risk review forums and ensure mitigation actions are tracked to closure. 7. Documentation and Knowledge Management - Maintain project related documentation, including project charters, plans, and change requests. - Establish a centralized repository for project-related documents and knowledge sharing. - Ensure proper access controls for project documents. 8. Quality Assurance and Compliance - Ensure that projects adhere to Digital governance standards, audit requirements, cybersecurity requirements, and enterprise policies. - Conduct project audits and reviews to assess compliance with project management practices. - Implement corrective actions and improvements as needed. 9. Continuous Improvement - Identify opportunities to improving project management processes and practices. - Participate in lessons learned sessions and contribute to the continuous improvement of project delivery. - Stay updated with industry trends and emerging project management methodologies. - Drive PMO maturity improvement initiatives and adoption of leading project and portfolio management practices. - Identify opportunities to leverage automation, digital tools, analytics, and AI capabilities to improve PMO effectiveness and reporting efficiency **Qualification:** - Bachelor's degree in a relevant field (e.g., Business Administration, Engineering). - Certification in project management (e.g., PMP, PRINCE2) is advantageous. - Minimum 7 years of experience in PMO, Project Management, Program Management, or Portfolio Management. - Experience supporting enterprise-scale business transformation, digital transformation, ERP, data, or technology programs. - Experience working with executive leadership teams, Steering Committees, and senior business stakeholders. - Experience managing multi-project portfolios and cross-functional delivery dependencies