This role focuses on determining the validity and authorizing the settlement of individual health insurance claims. You will assess and settle claims arising from policies in force while making recommendations and guidelines to ensure proper processing. The position requires liaising with solicitors and third parties during investigations to determine the best course of action for the company. You will also be responsible for processing claim documents in a timely manner and answering inquiries related to claims processing. Additionally, you will explore opportunities to improve workflows and contribute to a healthy work environment.