The Application Support Leader manages day-to-day operations and service delivery of the KKPS & KKPAM Back Office Application Support team at Kiatnakin Phatra Securities. Based in Bangkok, the role leads 3 Junior engineers, overseeing shift scheduling (day/night rotations), ITSM implementation, ticket bridging with the Bank's JSM system, and incident management during P1/P2 outages to meet SLA targets. The position reports to the SVP of Technology Infrastructure and CTO, coordinating with Helpdesk, Software Development, SRE, and Server teams. It requires a degree in Computer Science or related field, 5+ years in Application Support or IT Operations with 1-2 years supervisory experience, hands-on ITSM platform knowledge, ITIL expertise, and familiarity with securities or asset management back-office operations.
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The Application Support Leader manages day-to-day operations and service delivery of the KKPS & KKPAM Back Office Application Support team at Kiatnakin Phatra Securities Public Company Limited in Bangkok. The role leads 3 Junior engineers, oversees shift scheduling (Day/Night rotations), defines handoff boundaries with Helpdesk, Software Development, SRE and Server teams, manages ITSM implementation, and coordinates with the Incident Manager during P1/P2 outages to reduce MTTR. A strategic focus is executing cross-platform Ticket Bridging with the Bank's JSM system to achieve >90% ticket routing accuracy. The position requires familiarity with core financial systems (CIS, ESS, SBL, MFET, GIS, SAXO, Front IFIS), Windows/Linux servers, Active Directory, VMware, SQL databases (MSSQL, Oracle, PostgreSQL), SFTP, GoAnywhere, and Apache Airflow. Candidates must have ITSM administration skills, batch scheduling knowledge, and strong analytical abilities for RCA and incident trend analysis.
Kiatnakin Phatra Bank Public Company Limited is hiring a Software Engineer for its Digital & Technology team in Bangkok. The role focuses on backend development with Go (Golang), building scalable services, APIs, and microservices that support mission-critical business applications, while collaborating with product, DevOps, and front-end teams. The position requires a Bachelor's degree in Computer Science, Engineering, or a related field and at least 3 years of professional backend development experience with a strong Golang focus. Candidates should understand the Go runtime, goroutines, channels, and memory management, and have experience with RESTful or gRPC APIs, relational and non-relational databases, Docker, Kubernetes, and cloud platforms such as AWS, GCP, or Azure.
The Server and Cloud Management role at Kiatnakin Phatra Bank Public Company Limited is based in Bangkok, Thailand, within the Digital & Technology division. The position involves designing, implementing, and managing Linux-based server and cloud systems, developing related applications, migrating on-premise applications to the cloud, and debugging cloud stacks. The role requires a bachelor's degree in IT, Computer Science, or a related field, with at least 3 years of Linux system administration experience, 2 years in storage system administration, and 1 year in system hardening. Candidates should be proficient with Linux distributions (RHEL, CentOS, Ubuntu), storage protocols (iSCSI, NFS, Fibre Channel), scripting (Bash, Python), networking, and hardening tools such as SELinux, AppArmor, and firewalls.
The Server and Cloud Management role at Kiatnakin Phatra Bank is responsible for designing, implementing, and managing Linux-based server and cloud systems. Key duties include installing and maintaining Linux operating systems, monitoring performance, managing user accounts, ensuring system security, and developing Shell Scripts to automate routine tasks. The role also involves migrating on-premise applications to the cloud and debugging cloud stacks. Candidates should hold a Bachelor's degree in IT, Computer Science, or a related field, with at least 3 years of Linux system administration experience, 2 years in storage system administration, and 1 year in system hardening. Proficiency in Linux distributions (RHEL, CentOS, Ubuntu), storage protocols (iSCSI, NFS, Fibre Channel), scripting (Bash, Python), and hardening tools (SELinux, AppArmor) is required.
Responsible for IT project management within the Digital & Technology division of KKP (Kiatnakin Phatra Bank). The role maintains project status reports, facilitates Agile ceremonies, manages scope and risks, and supports project teams in delivering business and ad-hoc requirements. Coordinates with stakeholders, prepares dashboards, and may provide backup coverage for other Project Managers. Requires a Bachelor's or Master's degree in Computer Science, Computer Engineering, IT, or related fields, with at least 5 years of project management experience applying best practices such as PMP, ITIL, CMMI, or Six Sigma. Candidates need strong communication, analytical, and interpersonal skills, plus knowledge of banking business and IT systems. Good written and spoken English is required.
Database administrator role at Kiatnakin Phatra Bank in Bangkok, within the Digital & Technology function. Responsibilities include installation, upgrades and configuration of databases; designing schemas, stored procedures and backup/recovery strategies; maintaining database security and integrity; performing performance tuning and capacity planning; setting up monitoring and alerting; and supporting day-to-day operations, incidents and changes while assisting junior team members on complex database tasks. The position requires at least 5 years of Database Administration experience with extensive knowledge of Oracle RDBMS (including RAC and Data Guard) and MS SQL Server. Candidates must have UNIX and Windows batch scripting skills and be available for on-call/on-site 24x7 support. Knowledge of MySQL, MariaDB, PostgreSQL, NoSQL databases, Azure Data Lake, ETL tools, and automation frameworks is advantageous.
IT Architecture role at KKP (ธนาคารเกียรตินาคินภัทร จำกัด (มหาชน)) within the Digital & Technology division, based in Bangkok, Thailand. The position is responsible for defining the architecture and technology roadmap, driving digital and technology transformation activities, ensuring projects align with the roadmap, defining architecture and engineering principles, and researching new technologies to create business and IT value. The role requires a Bachelor's degree or higher in IT, engineering or a related field, at least 5 years as an Enterprise/Solution/Cloud Architect and 10 years in IT overall. Candidates should have experience with cloud-native platforms, DevOps CI/CD, DevSecOps, REST API, API management, microservices, and software development in Java or .NET, plus knowledge of the financial industry and strong English communication skills.
This role is based in the Digital & Technology division of KKP (Kiatnakin Phatra Bank) in Bangkok. The IT Operator and Tools position is responsible for executing scheduled batch closings, monitoring system availability, and coordinating with system owners to resolve issues promptly to support banking transactions. The role also involves preparing operational summaries and being available outside normal banking hours, including holidays. The position requires a bachelor's degree in computer science or a related field, along with experience in IT support or services and a service-minded attitude. Candidates should have fundamental IT knowledge and proficiency in Microsoft Office.
IT Operator and Tools role at Kiatnakin Phatra Bank Public Company Limited, based in Bangkok within the Digital & Technology function. The position is responsible for running scheduled End of Day tasks, monitoring system availability, coordinating with system owners to resolve incidents, and producing summary reports. The role requires willingness to work outside normal banking hours and on holidays. The bank seeks a candidate with a Bachelor's degree in Computer Science or a related field, prior experience in IT support or services, and a service-minded attitude. Basic knowledge of information technology and Microsoft Office are required.