This role serves as the strategic lead for enterprise-wide AI initiatives, bridging the gap between business objectives and technical execution. The successful candidate will drive the development and implementation of a comprehensive AI strategy that aligns with corporate goals and regulatory requirements. They will coordinate across business units to ensure consistent application of AI technologies and methodologies. The position requires a deep understanding of both the commercial potential of AI and the technical complexities of implementation. Success in this role depends on the ability to manage complex stakeholder relationships and deliver measurable business value through AI initiatives. The individual will be responsible for defining the roadmap for AI adoption and prioritizing high-impact use cases across the organization. They will establish robust governance frameworks to ensure compliance, ethical use, and accountability in AI deployment. Continuous monitoring of AI program performance and value realization is essential to demonstrate ROI and guide future investment decisions. This role demands a balance of strategic vision and operational execution, requiring the candidate to work closely with technical teams to translate business needs into technical solutions.

You will serve as the primary bridge between business stakeholders and technical teams, translating complex business needs into clear functional specifications and system designs. Your role involves conducting feasibility studies and gap analyses to ensure proposed solutions align with strategic business goals. You will lead the end-to-end requirement gathering process, ensuring that business processes are optimized and documented accurately. Additionally, you will collaborate closely with delivery and project management teams to maintain project momentum and deliver high-quality fintech solutions. This position requires a deep understanding of the credit card domain to effectively analyze business logic and system flows. You will be responsible for managing the conceptualization and rationalization of business initiatives, evaluating cost-benefit and fit-gap scenarios. By establishing robust business processes and prioritizing requirements, you will ensure that the final product meets both user expectations and regulatory standards. Your proactive approach will help identify potential risks early and drive practical, innovative solutions.

This role serves as a strategic engine for GrabFood, bridging the gap between data analysis and business execution. You will lead cross-functional initiatives to drive platform growth, focusing on user segmentation and demand generation. The position requires a blend of advanced analytics and project management to optimize promotional strategies and manage budgets effectively. You will work closely with diverse teams to implement data-driven solutions that maximize business efficiency and achieve P&L targets. Your day-to-day work involves crafting growth strategies, forecasting budget spend, and conducting deep-dive analyses on customer behavior and market trends. You will design and manage promotional structures while tracking performance metrics to identify opportunities for improvement. The role demands a proactive approach to problem-solving and the ability to influence senior stakeholders through compelling presentations and clear insights.

This role sits within the GrabFood Growth and Strategy team, serving as the engine for platform expansion and efficiency. You will lead day-to-day coordination across Product, Marketing, Operations, and Merchant teams to drive demand growth initiatives. The position requires a blend of advanced analytics, problem-solving, and project management to translate complex data into actionable business insights. You will manage budgets, design promotional structures, and forecast performance to ensure the team meets its P&L targets while maintaining a competitive market position. Your day-to-day work involves tracking business performance through churn analysis and customer segmentation. You will scope advanced statistical analyses and predictive demand modeling in collaboration with cross-functional partners. Additionally, you will build presentations to influence senior stakeholders and manage multiple projects from end to end, ensuring that strategic initiatives are implemented effectively and sustainably.

LINE MAN Wongnai is Thailand's leading provider of On-Demand Services, Merchant Digital Solutions, and Payment and Financial Services. We are looking for interns to join our Software Engineering team to build technology that empowers local businesses and improves the daily lives of consumers. You will work on various projects across Backend, Full Stack, Mobile, and Test Platform Development. The team will determine your specific tech stack placement based on your capabilities and current project requirements. As an intern, you will be responsible for developing products for LINE MAN and Wongnai. You will initiate and implement new features, with a focus on improving developer experience. Additionally, you will design and develop systems that effectively support new features in the long term. This role requires a strong foundation in software engineering principles and the ability to collaborate effectively in a fast-paced environment.

This role focuses on delivering exceptional customer service and driving sales performance within a retail environment. You will be responsible for handling transactions accurately, explaining complex products simply, and ensuring strict compliance with company standards. The position requires a proactive approach to up-selling and cross-selling to meet specific KPIs while maintaining a positive brand image. You will manage daily store operations, including opening and closing procedures, inventory checks, and system documentation. The role involves working under pressure during peak periods and collaborating effectively with the team to achieve branch targets. Candidates must be adaptable, mobile, and willing to relocate to various branches as needed.

This role focuses on developing and driving product features that fuel the impactful growth of Shopee Business (FBS & SBS) at a regional level. You will analyze and evaluate business requirements to plan and prioritize feature pipelines, leading discussions to understand business needs and define suitable flows and UX/UI. The position involves overseeing the end-to-end product development lifecycle, from planning and researching to designing, developing, implementing, UAT, rollout, and post-analysis. You will conduct market research to evaluate competitor offerings, tech platform features, and potential partner products for future expansion. Working closely with both product and business teams, you will identify growth opportunities and solve operational problems resourcefully. Additionally, you will define and manage product metrics and KPIs to measure business impact post-rollout, while troubleshooting, monitoring, and reporting back to regional product teams.

This role focuses on optimizing customer service operations through advanced chatbot automation and system management. You will lead cross-functional initiatives to enhance the customer experience and ensure smooth daily operations across the platform. The position requires strong analytical skills to monitor performance metrics and drive continuous process improvements within a fast-paced environment. You will be responsible for coordinating complex projects involving internal and external stakeholders while maintaining clear communication channels. Your work will directly impact operational efficiency by identifying root causes of issues and implementing scalable solutions. This is an opportunity to work at a high-growth technology company where your contributions will shape the future of customer support.

This role focuses on developing and monitoring cross-country frameworks to optimize platform growth and profitability across Southeast Asia markets. You will frame ambiguous business questions into actionable quantitative models and strategic frameworks. The position requires synthesizing complex data into clear presentations for executive leadership and cross-functional stakeholders. You will monitor industry trends and external benchmarks to identify strategic growth opportunities in the e-commerce and tech sectors.

The Operations team at Shopee manages the end-to-end customer journey, from product search to delivery. This role involves leading a customer service team within the FBS (Financial Business Solutions) division to ensure high-quality support and operational excellence. You will be responsible for driving team performance, managing daily workflows, and ensuring agents adhere to technical and service protocols. The position requires a hands-on approach to coaching, training, and performance monitoring to maintain service standards and meet business commitments. As a Team Lead, you will own the team's KPIs and conduct root cause analysis when performance fluctuates. You will ensure smooth collaboration with sellers by managing notifications and escalations effectively. The role demands strong leadership skills to mentor a team of agents and foster a service-oriented culture. You will also oversee the implementation of daily processes to guarantee service levels are consistently met.