Not specifiedExperience running account P&L; deep knowledge of business and technology trends and industry best practices; experience managing the sales process end-to-end; proven experience with revenue growth, cost, profitability, trends, and risks; an open-minded and empathetic approach to customer relationships.
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Listing record updated: October 24, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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Kyndryl is seeking a Customer Partner responsible for strategic account leadership, growth, profitability, renewals, and the account P&L across significant banking and insurance customers. The role involves building relationships with C-suite executives, identifying and qualifying opportunities, delivering tailored services, and collaborating with sales teams and partners.
Required experience includes managing an account P&L, understanding business and technology trends and industry best practices, overseeing the end-to-end sales process, and demonstrating revenue growth, cost, profitability, trend, and risk management. Preferred qualifications include a bachelor's or master's degree and technical solutions sales experience. The posting also emphasizes customer focus, integrity, openness, empathy, and a growth mindset.
Responsibilities
Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts.
Generate new opportunities and expand existing work into larger scopes and new capabilities.
Sell new offerings and minimize account erosion to maximize renewals.
Own the account P&L, including customer satisfaction, integrity, and account compliance.
Build C-suite relationships, coordinate sales processes, and develop a partner go-to-market pipeline.
Requirements
Experience running an account P&L.
Deep knowledge of business and technology trends and industry best practices.
Experience managing the sales process end-to-end.
Proven experience with revenue growth, cost, profitability, trends, and risks.
Open-minded and empathetic approach in customer relationships.
Nice to have
Bachelor's degree or master's degree; sales experience in technical solutions.
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