Bangkok
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Listing record updated: October 9, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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This role is with Deloitte Digital Southeast Asia, based in Bangkok, and focuses on leading digital strategy and transformation engagements across Marketing, Commerce, Sales, Service, and Customer Experience (CX) domains. The Senior Consultant / Manager leads workstreams, conducts qualitative and quantitative analysis, designs future-state operating models and customer journeys, facilitates workshops, and develops client-ready presentations, business cases, and implementation roadmaps. The position also involves mentoring junior team members, contributing to business development, and staying informed on emerging digital, CRM, and platform trends.
The role requires a minimum of 5 years of experience in management consulting, digital consulting, or transformation advisory, with strong understanding of business strategy and technology-enabled transformation. Candidates should have experience with enterprise digital platforms, CRM, commerce, or marketing automation, along with strong analytical, communication, and stakeholder management skills. A bachelor's degree in Business, Economics, Technology, Engineering, or a related discipline is required, with an MBA from a globally recognized institution being advantageous.
Lead workstreams and client engagements across digital strategy and transformation programs
Work closely with senior stakeholders to identify business challenges, opportunities, and transformation priorities
Conduct qualitative and quantitative analysis to develop actionable business and technology recommendations
Support the design of future-state operating models, customer journeys, and digital capabilities across Marketing, Commerce, Sales, Service, and CX functions
Manage project delivery activities including planning, coordination, risk management, and quality assurance
Minimum 5 years of experience in management consulting, digital consulting, transformation, or related advisory roles
Experience delivering digital strategy and transformation initiatives across Marketing, Commerce, Sales, Service, or Customer Experience (CX)
Strong understanding of the intersection between business strategy and technology-enabled transformation
Strong analytical and problem-solving skills with the ability to synthesize insights from complex data
Bachelor's degree in Business, Economics, Technology, Engineering, or a related discipline; MBA from a globally recognized institution is advantageous
Experience working with enterprise digital platforms, CRM, commerce, marketing automation, customer engagement, or service technologies; MBA from a globally recognized institution
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