Position overviewPosted 1 month ago
SOC Operations - Operations - Bangkok
Shopee →Not specifiedAt least 3 years
Bangkok
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Listing record updated: September 25, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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About the position
This role involves monitoring and managing operations within the Return and Rework team, focusing on process and data accuracy. The position requires preparing reports for supervisors and collaborating with internal and external functions to handle pushed-out parcels. The candidate must follow up on pending parcel statuses within the system to maintain predetermined periods and solve specific operational problems. The role demands strong analytical abilities, including critical thinking and optimization, alongside the ability to multitask and prioritize effectively.
Responsibilities
Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
Summarize and prepare reports to present to supervisors.
Work with internal and external functions to properly handle pushed-out parcels.
Follow up and clear pending parcel status within the system to maintain the predetermined period.
Solve specific problems.
Requirements
Bachelor's Degree or Logistics management, Supply chain management or any related field.
At least 3 years of working experience in logistics, supply chain or express industry.
Be able to communicate in English.
Good communication and presentation skills.
High analytical ability - critical and logical thinking and optimization.
Nice to have
Good team player
Multitasking and prioritizing skills
Proven working experience in project management
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