Telemarketing Sales Representative

This role focuses on driving sales growth for AIA products by engaging directly with retail customers through telemarketing channels and online platforms. You will be responsible for meeting individual and team sales quotas while delivering exceptional customer experiences. The position requires a proactive approach to identifying client needs and matching them with appropriate insurance solutions to support AIA's mission of helping people live healthier, longer lives.

As a key member of the marketing, distribution, and partnership team, you will develop and coordinate sales programs that enhance the direct sales channel. You will manage relationships with existing accounts and explore new business opportunities to ensure long-term growth. The role involves collaborating with various stakeholders to build a balanced work environment and continuously improve sales workflows.

• Maximize sales of AIA products and services through direct customer engagement
• Build demand by highlighting product capabilities that meet client needs
• Develop and coordinate sales and distribution programs for the direct sales channel
• Manage existing accounts or run named accounts within a specific geography
• Ensure positive customer experiences and high satisfaction levels for key partners
• Perform additional tasks as assigned to align with business policies and support long-term growth
• Identify opportunities to improve workflows and maintain a balanced work environment

• Strong communication skills for direct customer interaction
• Ability to build and maintain positive customer relationships
• Willingness to work in a telemarketing environment
• Commitment to meeting individual and team sales quotas
• Attention to detail in handling customer information and account management
• Understanding of sales principles and customer service best practices