Tenant Relations Specialist - Central Group

This role focuses on maintaining positive relationships with tenants within a commercial property environment. You will serve as the primary point of contact for inquiries and concerns, ensuring a smooth and professional experience for all business partners. The position requires a proactive approach to conflict resolution and a commitment to supporting the operational success of the retail center.

You will be responsible for coordinating communication between property management and tenants to address operational issues efficiently. This includes managing lease-related documentation and ensuring compliance with property policies. The role demands strong interpersonal skills to foster trust and collaboration among diverse stakeholders.

• Serve as the main liaison between property management and tenants to address inquiries and resolve issues promptly
• Coordinate communication regarding lease renewals, contract amendments, and tenant compliance
• Monitor property conditions and report maintenance or operational needs to relevant departments
• Organize tenant engagement activities and events to foster community within the commercial center
• Maintain accurate records of tenant interactions, lease terms, and property documentation

• Bachelor's degree in Business Administration, Real Estate, or a related field is preferred
• Strong interpersonal and communication skills with the ability to interact professionally with diverse stakeholders
• Basic understanding of commercial property management and retail operations
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite and property management software systems

• Previous experience in customer service, retail management, or property leasing
• Fluency in both English and Thai is a significant advantage
• Demonstrated problem-solving skills and a customer-centric mindset
• Ability to remain calm and professional under pressure