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Office & People Specialist

EarnIn

The Office & People Specialist is EarnIn’s hybrid local point of contact in Bangkok for employee support, site operations, and program coordination. The role includes Day 1 onboarding, employee relations triage, performance management support, immigration coordination, training, vendor and office management, employee events, and assistance with local recruiting and global People programs. Candidates need at least three years of experience in HR, People Operations, or a similar role in a fast-paced technology environment. The posting also requires a relevant bachelor’s degree or equivalent, practical knowledge of Thai labor and immigration laws, HRIS and Google Workspace proficiency, strong English communication, confidentiality, sound judgment, and the ability to work independently and collaboratively.

[GSD] Lead, People Tech Operation Excellence (Bangkok Based, relocation provided)

Agoda

Agoda is hiring a Lead for People Technology Operational Excellence within its Global Service Delivery (GSD) team in Bangkok, with relocation provided. The role owns HRIS service operations covering Tier 2+ tickets, change requests, and data access requests, turning operational data into priorities and driving process improvements. Responsibilities include monitoring SLAs, building dashboards, standardizing SOPs, and coordinating change requests with HRIS specialists and project managers. The position requires 8+ years of experience in HRIS or IT service operations, hands-on ticketing tool experience (Jira Service Management, ServiceNow, or Zendesk), strong data analytics skills, and experience creating SOPs and defining service metrics. Workday experience, SQL, and ITIL/Lean/Six Sigma knowledge are nice to have.