The Guest Relations Agent serves as a key ambassador for Anantara Riverside Bangkok Resort, greeting arriving guests, bidding farewell to departing guests, and escorting VIPs to their rooms. Daily duties include reviewing arrival lists, preparing welcome amenities, performing check-ins, handling cashiering and billing, supporting the Manager on Duty, and managing guest communications and complaints. Candidates should hold a bachelor's degree or diploma in Hospitality, Hotel Management, Tourism, or a related field, with prior guest-facing experience in a luxury hotel preferred. The role requires excellent English communication, strong knowledge of Front Office operations and PMS, polished guest service skills with VIPs, and the ability to remain calm and detail-oriented under pressure.
ค้นหาและสำรวจตำแหน่งงาน
The Concierge Officer at Anantara Riverside Bangkok Resort provides personalized concierge service to hotel guests. Duties include arranging transportation, restaurant reservations, sightseeing, tickets and activities; sharing information about Bangkok and hotel facilities; handling special requests and complaints; maintaining guest-request records; and coordinating with Front Office, Bell Desk, Guest Relations and F&B. The role requires a diploma or bachelor’s degree in hospitality management, hotel management, tourism or a related field, plus at least one to two years of relevant guest-facing experience. Knowledge of Bangkok attractions and transportation, strong organizational and multitasking skills, and good to excellent written and spoken English are required. Experience in a five-star or luxury hotel and with VIP or international guests is advantageous.
The role supports eCommerce performance and development across Minor Asia, focusing on improving Web Direct Share, direct conversion and direct revenue. It analyzes property performance, identifies commercial opportunities, translates findings into action plans, shares best practices and manages regional support for hotels with eCommerce resource gaps. The manager works directly with hotels and cross-functional commercial teams, monitors action plans and results, and supports regional projects, systems and process improvements. Qualifications include at least four to six years in hotel eCommerce, digital marketing, distribution or a related commercial function, strong analytical and stakeholder-management skills, and knowledge of booking systems, eCommerce platforms and digital distribution.
The Customer Service Agent handles incoming calls, emails, chats, WhatsApp, LINE, and other customer channels for Minor Hotels’ Customer Contact Center in Thailand. Duties include answering questions, troubleshooting concerns, recommending hotels, processing or amending reservations, confirming payment methods, recording customer interactions, and supporting room, group, and event inquiries. The agent also promotes hotels, closes, upsells, and cross-sells services, helps maximize room revenue, and gathers information for group and event inquiries. The posting requires fast, polite, empathetic, and professional service, strong customer-care skills, the ability to assess customer needs, familiarity with local market and seasonal booking patterns, and adherence to service, security, safety, and administrative procedures.
The Bartender at Longtail River Bar and Lounge, located within Anantara Riverside Bangkok Resort, prepares and serves alcoholic and non-alcoholic beverages while delivering personalized service in line with Anantara standards. Core duties include mixing cocktails and other drinks to established recipes, maintaining a fully stocked and clean bar, processing orders through the POS system, recommending beverages to guests, supporting upselling, and coordinating with the F&B and kitchen teams. Candidates should have a high school diploma or vocational certificate in hospitality or a related field, with 1–2 years of bar and beverage experience, ideally in a 5-star hotel, luxury resort, or upscale bar. Required skills include cocktail preparation, garnishing and presentation, knowledge of bar equipment, basic beverage costing and inventory control, responsible alcohol service, and a good command of spoken English.
The F&B Attendant - SEEN works at Avani Riverside Bangkok Hotel, serving guests at the SEEN Restaurant & Bar. The role involves welcoming guests, taking and processing food and beverage orders, providing menu recommendations, serving items according to established service standards, maintaining table and service area cleanliness, operating the POS system, and coordinating with the kitchen, bar, hostess and other F&B team members to ensure smooth service. The attendant also handles guest feedback, supports opening and closing duties, and assists with special events and promotions. Candidates should hold a High School Diploma or Vocational Certificate in Hospitality, Hotel Management, Food & Beverage or a related field. Previous F&B or restaurant experience is preferred, with experience in a 5-star hotel, luxury, or rooftop restaurant considered an advantage. Good spoken English, strong guest service skills, basic POS knowledge, food safety awareness, attention to detail, and the ability to work in a fast-paced environment are required.
Minor Hotels, a global hospitality group with over 600 hotels and resorts, is hiring an E-Commerce Executive based at The Parq Building in Bangkok. The role executes digital media and e-Commerce activities for Minor Hotels and its brands globally, supporting corporate departments in developing digital marketing and e-Commerce strategies aligned with corporate goals. Key duties include implementing e-Commerce tactics to maximize direct revenue through Brand.com, preparing and analysing SEO and SEM campaigns, optimizing website content and translations, coordinating website launches for new hotels, managing online tracking and reporting systems, and collaborating with agencies and partners such as Google, Baidu, and metasearch providers. The role also supports PPC and SEO planning, social media performance monitoring, and digital budget management.
The Sales Executive – Food & Beverage is based at Anantara Siam Bangkok Hotel, part of Anantara Hotels & Resorts, a luxury hospitality brand founded in Thailand in 2001. The role focuses on generating and developing business opportunities for the hotel's F&B outlets and venues, driving revenue through corporate, social, and group business. The position involves building strong client relationships, promoting F&B offerings, managing enquiries and proposals, and collaborating closely with the F&B, Events, and Marketing teams to deliver successful business outcomes. Candidates are expected to be driven by a passion for generosity, warmth, and heartfelt hospitality.
The Reservation Agent is based at Anantara Siam Bangkok Hotel, part of Anantara Hotels & Resorts, a luxury hospitality brand under Minor. The role handles room reservations and guest enquiries with accuracy, efficiency, and personalized service, supporting room revenue and occupancy by providing accurate information and maximizing upselling opportunities. The agent coordinates closely with Front Office, Sales, and Revenue teams while maintaining Anantara's luxury hospitality standards. Candidates should be driven by a passion for generosity, warmth, and heartfelt hospitality, fitting the brand's Thai-rooted service culture.
The Customer Services Agent supports daily operations at Bangkok LIFE at The St. Regis Bangkok. Duties include serving as the first point of contact, managing guest and member relationships, handling enquiries and complaints, recommending relevant programmes, coordinating appointments with Medical and Wellness teams, maintaining guest profiles, supporting bookings, and conducting facility tours. The successful candidate should explain longevity, wellness, biohacking, medical and recovery services, distinguish wellness from medical services, and communicate approved information accurately. The role requires a bachelor’s degree, at least two years in hospitality or a related guest-service field, fluent English, strong communication and relationship-building skills, and a professional, service-oriented approach.