Reservation Agent

The Reservation Agent is based at Anantara Siam Bangkok Hotel, part of Anantara Hotels & Resorts, a luxury hospitality brand under Minor. The role handles room reservations and guest enquiries with accuracy, efficiency, and personalized service, supporting room revenue and occupancy by providing accurate information and maximizing upselling opportunities. The agent coordinates closely with Front Office, Sales, and Revenue teams while maintaining Anantara's luxury hospitality standards. Candidates should be driven by a passion for generosity, warmth, and heartfelt hospitality, fitting the brand's Thai-rooted service culture.

Handle room reservations and guest enquiries with accuracy, efficiency, and personalized service

Provide accurate information to support room revenue and occupancy

Maximize upselling opportunities

Coordinate closely with Front Office, Sales, and Revenue teams

Maintain Anantara's luxury hospitality standards