The Transformation Project Manager drives end-to-end business transformation across Retail Credit & Collection (RCC) at Kiatnakin Phatra Bank, aligning business, operations, technology, and customer experience. Responsibilities include analyzing end-to-end RCC processes to identify inefficiencies, supporting cross-functional improvement initiatives, managing stakeholders, leading change management activities, monitoring process performance metrics, and maintaining documentation such as process maps, SOPs, and business requirements. The role requires a Bachelor's degree or higher in Industrial Engineering, Business Administration, Economics, Statistics, IT, or related fields, with 1–3 years of experience in operations, process improvement, consulting, analytics, or project-based roles. Preferred qualifications include experience in banking or financial services and exposure to process improvement or cross-functional initiatives.
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System Analyst role within the Digital & Technology division at Kiatnakin Phatra Bank Public Company Limited, based in Bangkok. The position involves reviewing and revising software requirement and design specifications, participating in and overseeing the design, development, implementation and support of software solutions, collaborating with team members to understand requirements and design working solutions, and consulting or recommending solutions to programmer analysts. The role requires a Bachelor's degree or higher in Computer Science, Computer Engineering or a related IT field, plus 3-5 years of experience as a System Analyst with web-based application development using GO, React, JAVA, ASP.NET, ASP.NET MVC, C#.NET or J2EE under Spring, Struts or other frameworks. Candidates should have an object-oriented perspective, ability to develop design specifications using UML, experience with PL/SQL on Oracle or Microsoft SQL, and knowledge of Loan or Hire Purchase business is an advantage.
The role is a backend engineering squad lead position at KKP (ธนาคารเกียรตินาคินภัทร จำกัด (มหาชน)) within the Digital & Technology function, based in Bangkok, Thailand. The selected candidate will design, build, and maintain scalable backend services and microservices in Go, collaborating with product managers, DevOps, and front-end teams to deliver end-to-end solutions. Candidates need a Bachelor's degree in Computer Science or a related field and 5+ years of backend development experience with a strong Golang focus. The role requires solid knowledge of Go internals, RESTful/gRPC APIs, relational and non-relational databases, Docker/Kubernetes, cloud platforms, distributed systems, microservices, Git, and Agile/Scrum, plus mentoring of junior developers.
The Application System Analyst is a member of the IT Service Management team at KKP (Kiatnakin Phatra Bank) in Bangkok, supporting enterprise-level application systems and managing incidents. Responsibilities include Tier-2 application support on a 24x7 basis, troubleshooting and resolving tickets, performing handovers from development teams and vendors, and driving major incident management, root cause analysis, and post-incident reviews. Candidates need a Bachelor's degree or higher in an IT-related field and 3-5 years of relevant IT experience, including background in incident management within an IT managed service environment. Required knowledge includes financial or banking systems, SQL, ITIL/ITSM, and strong problem-solving, analytical, and communication skills.
The Application Support role sits within the IT Service Management team at Kiatnakin Phatra Bank Public Company Limited, operating in Bangkok under the Digital & Technology division. The position provides Tier-2 support (24x7) for enterprise-level banking application systems, troubleshoots issues, manages incidents from identification through restoration, and coordinates handovers from developers and vendors. It also drives root cause analysis, runs blameless postmortems, and pursues continuous service improvement. Candidates need a Bachelor's degree or higher in an IT field and 3-5 years of relevant IT experience, including incident management in an IT managed service environment. Required skills include SQL, ITIL/ITSM knowledge, problem-solving, analytical thinking, and good communication. Financial or banking knowledge and experience in application development or maintenance are considered useful.
The Unit Head of Software Engineer at Kiatnakin Phatra Bank Public Company Limited leads the backend engineering team in Bangkok, focusing on building scalable, high-performance services using Go (Golang). Responsibilities include designing and maintaining backend services and APIs, collaborating with product, DevOps, and front-end teams, participating in architecture reviews, monitoring performance, contributing to CI/CD workflows, and mentoring junior developers. The role requires a Bachelor's degree in Computer Science or a related field and 5+ years of backend development experience with a strong Golang focus. Candidates must have solid knowledge of Go internals, experience with RESTful/gRPC APIs, relational and non-relational databases, Docker/Kubernetes, cloud platforms, distributed systems, microservices, Git, and Agile/Scrum methodologies.
The Junior Application Support Engineer provides day-to-day and night-shift application support for the KKPS and KKPAM Back Office systems at Kiatnakin Phatra Securities. Operating in a dual-shift model, the role ensures application availability, monitors health status, executes batch processing, and responds to user inquiries via the central hotline and ITSM system. The position collaborates with Helpdesk, Software Development, SRE, and Server teams for incident resolution. Candidates need a Bachelor's degree in Computer Science, Computer Engineering, IT, or a related field, with 1-3 years of experience in Application Support, IT Helpdesk, or Operations. Familiarity with ITSM tools, basic SQL, Windows/Linux servers, file transfer protocols, and scripting is expected. Rotating shifts including nights are required.
The Application Support Leader manages day-to-day operations and service delivery of the KKPS & KKPAM Back Office Application Support team at Kiatnakin Phatra Securities. Based in Bangkok, the role leads 3 Junior engineers, overseeing shift scheduling (day/night rotations), ITSM implementation, ticket bridging with the Bank's JSM system, and incident management during P1/P2 outages to meet SLA targets. The position reports to the SVP of Technology Infrastructure and CTO, coordinating with Helpdesk, Software Development, SRE, and Server teams. It requires a degree in Computer Science or related field, 5+ years in Application Support or IT Operations with 1-2 years supervisory experience, hands-on ITSM platform knowledge, ITIL expertise, and familiarity with securities or asset management back-office operations.
The Application Support Leader manages day-to-day operations and service delivery of the KKPS & KKPAM Back Office Application Support team at Kiatnakin Phatra Securities Public Company Limited in Bangkok. The role leads 3 Junior engineers, oversees shift scheduling (Day/Night rotations), defines handoff boundaries with Helpdesk, Software Development, SRE and Server teams, manages ITSM implementation, and coordinates with the Incident Manager during P1/P2 outages to reduce MTTR. A strategic focus is executing cross-platform Ticket Bridging with the Bank's JSM system to achieve >90% ticket routing accuracy. The position requires familiarity with core financial systems (CIS, ESS, SBL, MFET, GIS, SAXO, Front IFIS), Windows/Linux servers, Active Directory, VMware, SQL databases (MSSQL, Oracle, PostgreSQL), SFTP, GoAnywhere, and Apache Airflow. Candidates must have ITSM administration skills, batch scheduling knowledge, and strong analytical abilities for RCA and incident trend analysis.
Kiatnakin Phatra Bank Public Company Limited is hiring a Software Engineer for its Digital & Technology team in Bangkok. The role focuses on backend development with Go (Golang), building scalable services, APIs, and microservices that support mission-critical business applications, while collaborating with product, DevOps, and front-end teams. The position requires a Bachelor's degree in Computer Science, Engineering, or a related field and at least 3 years of professional backend development experience with a strong Golang focus. Candidates should understand the Go runtime, goroutines, channels, and memory management, and have experience with RESTful or gRPC APIs, relational and non-relational databases, Docker, Kubernetes, and cloud platforms such as AWS, GCP, or Azure.