This role involves acting as the Product Owner for the Memo Online and Demand Forecast systems. The position requires developing and enhancing systems based on requirements from regional teams, Marketing, Telesales, dealers, and Prompt Plus. The employee must manage data within these systems, analyze data accuracy and system usage, and align Demand Forecast data with other Marketing systems. Additionally, the role involves applying AI to provide recommendations and improve work efficiency.

Thai Union Group is hiring an Affiliate & CRM Specialist for its e-commerce team, based at the corporate office (SM Tower) in Bangkok. The role focuses on recruiting and managing affiliates and creators on TikTok Shop and Shopee, coordinating product seeding, campaign briefs, commission schemes, and promotional mechanics, and monitoring content quality and campaign execution. The specialist tracks GMV, orders, conversion rates, and commission efficiency, segments creators, and supports monthly GMV planning and forecasting. The role also coordinates CRM setup and implementation, supports customer segmentation and database development, tracks key CRM indicators, and contributes to an integrated Affiliate-to-CRM-to-Repeat-Purchase measurement model.

This role serves as the Southeast Asia Field Marketing Specialist, focusing on Indonesia and Thailand. The position involves building and executing field marketing strategies to drive product consideration and adoption through integrated go-to-market programs. The specialist partners with country sales and marketing leadership to deepen target-account engagement by industry and segment. Responsibilities include executing account-based programs, managing paid media and content syndication, coordinating content partnerships, and developing country-specific demand generation campaigns. The role also supports cross-SEA initiatives, such as AI-related marketing campaigns, and requires managing program logistics and analyzing data from marketing systems to track ROI.

This role is based in the Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required. The Strategy & Analytics team focuses on profitability optimization, target setting, KPI management, data analytics, and business strategy. The Senior Commercial Analyst will conduct analyses to identify growth opportunities and prioritize investment areas in APAC, leverage data and tools to analyze Strategic Partnerships performance, and work cross-functionally with teams inside and outside the department to drive initiatives. They will also oversee SP data infrastructure, prepare performance reports for senior management, and optimize pricing strategy based on A/B experiments.

The Senior Business Analyst will work within the Strategy & Analytics team of the Strategic Partnerships department. The role involves conducting analyses to identify growth opportunities and prioritize investment areas in APAC. Responsibilities include leveraging data and tools to analyze performance, managing cross-functional projects, overseeing data infrastructure, preparing performance reports, and optimizing pricing strategies through A/B experiments. The position requires a hybrid work setup in Bangkok with relocation support provided.

This Associate Director role leads the project management team for the B2B Partnerships and Automation team within the Customer Experience Group. The position involves setting direction and raising delivery standards for a portfolio covering automation, AI, and tooling that improve customer and agent experience, as well as process optimization across the post-booking journey. The role requires combining strategic problem solving, hands-on data-driven execution, and senior stakeholder management to translate business needs into deliverable work. The team drives end-to-end customer experience and process improvements, scaling impact through automation, AI, and tooling across customer-facing and agent-facing journeys.

This role is part of the Service Optimization function within the Customer Experience Group. The Associate Project Manager will partner with the Workforce Management team to improve forecasting, capacity planning, and scheduling. The position involves using SQL and Python to analyze data, build scalable solutions, and drive automation initiatives. The role requires strong analytical skills and the ability to lead cross-functional projects to enhance operational efficiency.

This role involves handling data validation and processing aligned with MSE Mapping Operations standards and SLAs. The specialist will analyze and report validation results, suggesting actionable plans to improve manual and automated workflows. Responsibilities include maintaining work standards and SOPs, collaborating with internal and external stakeholders to standardize processes, and identifying and resolving operational issues. The position supports ad-hoc projects upon request. Candidates must be self-driven, detail-oriented, and capable of working under pressure. Proficiency in MS Excel is required, while SQL skills are a plus. Fresh graduates are welcome.

The Operations Assistant Manager manages and executes the day-to-day operations of Ooca Clinic and company administration. Responsibilities include overseeing clinic operations, procurement, reporting, and executive event support. The role requires end-to-end ownership of tasks from planning to completion, ensuring smooth workflows, compliance with protocols, and efficient resource management. Candidates must be systematic, detail-oriented, and able to manage multiple priorities effectively.

This role involves managing onsite agent processes and execution, including headcount planning, seller pitching, productivity optimization, cost management, and budgeting. The position also requires planning truck capacity based on forecasted order volume, analyzing post-campaign performance, and overseeing the end-to-end seller migration process. The candidate will track performance metrics to ensure alignment with OKRs and design initiatives to enhance seller experience and operational efficiency.