LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. We are seeking a Senior Business Development Executive to drive growth within our food ecosystem. You will be responsible for managing key restaurant accounts and developing strategic partnerships that enhance platform performance. This role requires a data-driven approach to identifying market opportunities and executing growth plans that benefit both the platform and our restaurant partners. You will work closely with internal teams to optimize sales strategies and ensure the successful implementation of marketing campaigns.

This role focuses on overseeing daily customer service operations to ensure high standards of customer satisfaction. You will manage a team of customer service staff, monitor service quality, and coordinate with internal and external stakeholders to resolve issues efficiently. The position requires maintaining a professional environment, managing shift schedules, and preparing statistical reports to support operational improvements. You will also be responsible for ensuring the availability of accurate sales promotion information for customers. The ideal candidate will lead by example, demonstrating strong communication skills and a service-oriented mindset. You will handle customer feedback and complaints, working closely with relevant departments to implement solutions. This role involves managing facility maintenance and equipment readiness to support smooth service delivery. Success in this position requires a proactive approach to problem-solving and the ability to build strong relationships with both customers and team members.

This role involves overseeing market activities and leading routine sales planning for the entire product portfolio. You will set SMART objectives for team members and manage coverage to expand new outlets while optimizing routes and merchandising execution. The position requires developing strong customer relationships, monitoring delivery accuracy, and protecting company assets within the assigned territory. You will collaborate with Area Sales Managers to ensure route profitability and sales growth opportunities. Additionally, you are responsible for implementing pricing strategies, managing promotional campaigns, and ensuring efficient budget utilization to optimize beverage off-take. The role also includes managing account development, collecting payments on time, and providing constant competitor activity feedback to maintain a competitive advantage. Finally, you will support after-sales service and ensure the team adheres to POS execution standards through regular coaching and field work.

This role focuses on overseeing customer service operations within the branch to ensure high standards of delivery and customer satisfaction. You will be responsible for managing the daily workflow of customer service staff, including scheduling shifts and monitoring operational procedures. The position requires strong coordination skills to bridge the gap between customers and internal departments, ensuring that service standards are consistently met and improved. You will play a key role in maintaining the branch environment by managing equipment and facilities while staying updated on sales promotion activities to provide accurate information to clients. The role involves analyzing service statistics and operational reports to identify areas for improvement. You will also handle customer feedback and complaints, working with relevant parties to resolve issues efficiently and maintain positive customer relationships.

This role is responsible for managing the checkout operations at IKEA Sukhumvit, ensuring smooth and accurate transactions for all customers. You will handle cash deposits, process various payment methods, and maintain the integrity of the cash register through precise record-keeping. The position requires a high level of accuracy and attention to detail to support the department's operational goals and compliance standards. You will be the first point of contact for customers at the checkout, assisting with product scanning and resolving any technical issues that may arise during the transaction process. The role involves working within a fast-paced retail environment where you must remain calm and efficient while managing multiple tasks simultaneously. You will also support the cash office administration and contribute to the team's overall success by adhering to standard operating procedures.

This role focuses on maximizing volume and revenue within assigned key accounts through fact-based selling strategies. You will cultivate and maintain strong relationships with customers while ensuring strict compliance with contractual requirements. The position requires close collaboration with the Field Execution team to guarantee high-quality in-store execution and drive business growth through strategic analysis of market trends. You will also be responsible for activating local and national marketplace initiatives to build brand development and maximize brand performance. Additionally, you will identify new business-building opportunities and sell persuasively to support the company's growth objectives.

This role focuses on driving sales and managing customer relationships for SCG Chemicals in the Bangkok area. You will be responsible for presenting a diverse portfolio of products, including uPVC doors and windows, wire mesh, and vinyl products, to a wide range of clients. The position requires active fieldwork to visit fabricators, contractors, and developers to push sales targets and expand the customer base. Additionally, you will conduct market research and analyze competitor activities to inform sales strategies and ensure the achievement of assigned business goals.

This role focuses on delivering exceptional customer service within a retail environment. You will be responsible for assisting customers with inquiries, providing product advice, and resolving issues to ensure high satisfaction levels. The position requires effective coordination with internal teams and external partners to streamline service delivery. Additionally, you will support daily branch operations, including payment processing and gift card distribution, while maintaining a welcoming and professional atmosphere for all visitors.

This role focuses on leading the Customer Relations department to ensure efficient operations and high customer satisfaction. You will drive a customer-centric culture by coaching the team and optimizing service standards. The position involves managing the exchange and return processes while building strong relationships with customers to support sales growth. You will also coordinate with various store functions to resolve recurring issues and improve the overall shopping experience. You will be responsible for planning workforce schedules to ensure the right number of staff are available to serve customers effectively. The role requires you to assist customers with transport and assembly services while maintaining a high level of service. You will support your team in handling customer inquiries and ensuring they understand their contribution to the store's success. Ultimately, you will inspire your team to deliver exceptional service that encourages customers to return.

This role focuses on developing and executing comprehensive customer relationship management strategies to drive business growth and operational efficiency. You will lead the CRM team in analyzing market trends and customer data to formulate annual budgets, policies, and development plans that enhance customer retention and loyalty. The position requires overseeing the CRM platform structure and coordinating cross-departmental efforts to ensure seamless customer engagement throughout the lifecycle. You will be responsible for maximizing customer lifetime value and commercial opportunities by monitoring key customer touchpoints and market research. The role involves providing strategic guidance on CRM operations, advising subordinates on performance and career development, and staying current with marketing trends to continuously improve team effectiveness. This is a leadership position requiring strong analytical skills and the ability to align CRM initiatives with broader business objectives.