LINE MAN Wongnai is a leading on-demand delivery and lifestyle e-commerce platform in Thailand dedicated to improving the quality of life for locals. This role involves working within a cross-functional squad comprising experts from Product, Marketing, and Operations to elevate healthcare services through the Telepharmacy system. The position focuses on ensuring accuracy, safety, and responsiveness to patient needs in the digital era. You will be responsible for managing night shift operations, processing prescriptions, and providing expert pharmaceutical advice through digital channels.
This role focuses on maintaining and repairing essential building systems to ensure smooth operations. You will be responsible for the upkeep of power systems, including electrical, water supply, and air-conditioning units. The position requires managing operational costs for utilities like water and electricity while ensuring all equipment remains in optimal condition. You will also handle inventory management for tools and equipment, ensuring they are available when needed. Collaboration with various teams is essential to support effective maintenance and service delivery across the facility. The ideal candidate will ensure that all maintenance activities are performed according to safety standards and service terms. You will be tasked with creating accurate documentation and reports regarding system performance and maintenance activities. The role demands a proactive approach to problem-solving and a commitment to maintaining high standards of service quality. Your ability to coordinate with different departments will be crucial in supporting the facility's operational goals.
This role focuses on delivering high-quality food and beverage service across various dining venues and banquet events. You will be responsible for ensuring customer satisfaction by meeting their specific needs and expectations during service. The position requires maintaining a clean and organized environment by monitoring kitchen equipment and preparing service areas effectively. You will also be tasked with preparing operational reports to assist supervisors in improving service standards and achieving organizational goals.
This role focuses on overseeing customer service operations within the branch to ensure high standards of delivery and customer satisfaction. You will be responsible for managing the daily workflow of customer service staff, including scheduling shifts and monitoring operational procedures. The position requires strong coordination skills to bridge the gap between customers and internal departments, ensuring that service standards are consistently met and improved. You will play a key role in maintaining the branch environment by managing equipment and facilities while staying updated on sales promotion activities to provide accurate information to clients. The role involves analyzing service statistics and operational reports to identify areas for improvement. You will also handle customer feedback and complaints, working with relevant parties to resolve issues efficiently and maintain positive customer relationships.
This role focuses on enhancing store operations to meet defined targets, ensuring high service quality and customer satisfaction. The position involves providing friendly and efficient service for various functions, including payments, usage inquiries, and account setup or promotion changes. Additionally, the role includes basic food and beverage service within True Sphere, a first-class service environment, while managing sales alongside team members to achieve unit-defined sales goals. Key responsibilities encompass co-working space operations, where you will serve customers with food and beverages and provide information about True Sphere, TrueBlock Card services, and special activities. In the Product & Sales domain, you will collaborate with the team to maintain service standards and update product knowledge. You will also manage daily operations, including finance, inventory, environment, and systems, while preventing fraud to protect company interests. Furthermore, you will recommend products, offer consultations, and promote True Group products and basic solutions. The After Sales Service component requires efficient management of finance, inventory, and systems. You will handle customer complaints, resolve issues, and provide after-sales service information to ensure customer satisfaction. This involves coordinating with relevant departments to maximize customer satisfaction and resolving problems within an appropriate timeframe.
The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering, and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor, and support physical facility conditions. Daily duties include managing heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution, and control and monitoring systems. You will regularly help inspect, maintain, and repair various data center systems such as piping and non-critical electrical or mechanical system components. You'll provide daily assistance to senior technicians as you read blueprints and schematics, conduct tours of systems, and assess their working order. You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. The team is a diverse, upbeat, creative, and team-oriented group of engineers committed to building and operating powerful data centers.
This role focuses on managing non-merchandising procurement activities, including equipment purchasing and vendor research. You will analyze data to select reliable suppliers and maintain strong relationships with vendors. The position requires coordinating with various stakeholders to ensure business operations run smoothly while adhering to company policies and business plans. You will be responsible for negotiating procurement prices to secure reasonable rates without compromising quality. Additionally, you will manage the non-merchandise database to ensure accuracy and track vendor payments to ensure compliance with internal policies. Effective communication with vendors and superiors is essential to foster mutual understanding and support daily operations.
Lead the Mobile Postpaid Retention function with full accountability for customer retention performance, customer lifetime value growth, churn reduction, and long-term customer value creation across the customer lifecycle. Drive the strategy, governance, and performance of retention programs, customer segmentation, predictive analytics, retention offer management, and revenue recovery initiatives to minimize voluntary and involuntary churn, reduce downsell, and strengthen customer loyalty. Partner closely with Commercial, Product, Digital, Customer Service, Billing Operations, Collections, and Analytics teams to deliver customer-centric retention strategies, enhance customer experience, and achieve sustainable business growth.
This role focuses on enhancing the efficiency of the True Sphere store operations to meet defined targets, including service quality and customer satisfaction. You will provide friendly and efficient service for various functions such as payments, usage inquiries, and account setup or promotion changes. The position involves basic food and beverage service within True Sphere, a first-class service environment, while jointly managing sales targets with the team. You will be responsible for co-working space operations, including serving food and beverages to customers and providing information about True Sphere, services, special privileges, and activities from True Block Card. In the Product & Sales area, you will work collaboratively to promote team service standards and maintain up-to-date product knowledge. You will manage daily operations smoothly, including finance, inventory, environment, and systems, while preventing fraud to protect company interests. You will also recommend products, provide advice, and promote sales of True products and basic solutions.
This role focuses on optimizing workforce operations within the e-commerce fulfillment network. You will be responsible for overseeing third-party manpower agencies to ensure they meet strict performance standards. The position requires close collaboration with warehouse leads to address site-specific labor challenges and maintain high fulfillment rates. You will also manage vendor accountability through regular performance reviews and corrective action plans. Additionally, you will ensure strict compliance with local labor laws and company safety standards while monitoring daily staffing metrics across the network. You will play a critical role in identifying potential labor shortages before they impact operations. This involves tracking staffing fulfillment rates and developing strategic payment schemes to incentivize better vendor performance. The role demands strong analytical skills to interpret data and provide clear reporting to senior leadership. You must be able to make quick, data-driven decisions during high-pressure periods, such as mega-campaign seasons, to maintain logistics throughput.