F&B Service Operation Specialist

This role focuses on delivering high-quality food and beverage service across various dining venues and banquet events. You will be responsible for ensuring customer satisfaction by providing excellent service in restaurants and supporting large-scale catering operations. The position requires attention to detail in preparing service areas and maintaining equipment to ensure smooth daily operations. You will also be tasked with reporting operational insights to supervisors to help improve service standards and meet organizational goals.

• Provide food, beverage, and service for restaurants and banquets to meet customer needs and satisfaction
• Monitor and prepare kitchen wares, utensils, and equipment to maintain quality and readiness for use
• Prepare service locations to facilitate banquets and support effective operations
• Summarize overall food and beverage service operations in reports for supervisor review
• Perform other responsibilities as assigned

• Vocational degree or high school certificate
• Possess a good personality with professional demeanor
• Demonstrate a service-oriented mindset and good manners
• Exhibit strong communication skills
• Be responsible and enthusiastic about the role