Cross-Border Business Development Manager

This role focuses on driving end-to-end program management for key cross-border fulfillment initiatives. You will design and maintain business dashboards to monitor critical KPIs such as FBS Coverage and New SKU Inbound. The position requires leading weekly business reviews and preparing management reports for regional leadership. You will coordinate cross-functional projects involving Operations, Product, and Marketing teams to enhance seller experience and operational efficiency. Additionally, you will develop strategic proposals and business cases to support new initiatives and leadership decision-making.

You will analyze business performance to identify growth opportunities and operational bottlenecks through data-driven insights. The role involves monitoring project milestones, risks, and dependencies to ensure the timely delivery of key business initiatives. Success in this position requires a proactive approach to stakeholder management and a strong ability to drive execution across multiple teams.

• Drive end-to-end program management for key cross-border fulfillment initiatives
• Design and maintain business dashboards to monitor core KPIs including FBS Coverage, ADO, OOS Rate, New SKU Inbound, and Seller Retention
• Analyze business performance to identify growth opportunities, operational bottlenecks, and execution gaps
• Lead weekly and monthly business reviews and prepare management reports for local and regional leadership
• Coordinate cross-functional projects with Business Development, Operations, Warehouse, Product, Marketing, Finance, and Regional teams
• Develop business cases, strategic proposals, and presentation materials to support new initiatives
• Monitor project milestones, risks, and dependencies to ensure on-time delivery

• Bachelor’s degree or above with 2+ years of experience in account management, business development, e-commerce, sales, or related fields
• Experience managing sellers, merchants, or external partners is preferred
• Strong communication, negotiation, and stakeholder management skills
• Analytical mindset with the ability to use data to identify opportunities and drive actions
• Self-motivated, proactive, and comfortable working in a fast-paced environment
• Strong ownership and problem-solving skills
• Chinese speakers