The NOC Manager will oversee a world-class team of engineers to ensure optimal customer experiences and operational excellence. Responsibilities include managing daily operations, leading strategic projects, removing roadblocks, and analyzing data to drive performance. The role requires driving AI-driven workload strategies and coaching engineers. The position is based in Bangkok, Thailand.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team** Agoda’s FinTech teams build and operate the platforms that power our global financial ecosystem. From payments and reconciliation to tax, compliance, and financial reporting, these systems sit at the core of how we scale our business reliably and responsibly. As Agoda continues to grow across markets, products, and partner ecosystems, tax technology plays a critical role in enabling compliant, scalable, and efficient financial operations. Our teams work across product, engineering, finance, and architecture to design robust solutions that balance control, flexibility, and innovation. In this role, you will help shape the future of Agoda’s tax technology landscape, partnering with stakeholders across Finance and Technology to build resilient, enterprise-grade solutions that support a fast-moving global business. **The Opportunity** We are looking for a Platform Architect to define and drive the technical direction of Agoda’s Tax technology ecosystem within FinTech. In this role, you will own the architecture vision and roadmap for scalable, secure, and compliant tax platforms that support Agoda’s global financial operations, high transaction volumes, and evolving regulatory needs. You will work closely with Finance domain experts, product managers, engineering teams, and fellow architects to translate complex tax rules and business requirements into robust technical solutions across Agoda’s internal systems, data flows, tax engines, and selected third-party platforms. As a senior technical leader, you will operate from strategy through implementation detail: guiding architectural decisions, challenging trade-offs, coaching engineering teams, and ensuring our tax platforms are resilient, adaptable, observable, and built for Agoda’s scale. You will help balance compliance and governance with engineering velocity, cost efficiency, and long-term platform quality. **This position is based in Bangkok, Thailand. (Relocation support is provided)** **In this Role, you’ll get to:** * Shape the technical direction, architecture strategy, and long-term roadmap for Agoda’s Tax technology ecosystem, aligning Finance, regulatory, product, and engineering goals. * Own the architecture of mission-critical platforms and capabilities, ensuring they are scalable, secure, resilient, observable, and adaptable to Agoda’s global scale, with the key starting focus being the Tax platform. * Design end-to-end solutions across internal systems, tax engines, APIs, data flows, and selected third-party platforms where they create clear business and technical value. * Work hands-on with engineering teams on key technical decisions, system design, implementation trade-offs, proof-of-concepts, and critical architecture components. * Lead architectural reviews and provide expert guidance on system design, integration patterns, reliability, maintainability, performance, and operational readiness. * Translate complex tax rules, compliance requirements, and financial workflows into clear technical models that engineering teams can build, evolve, and operate effectively. * Analyze Agoda’s current Tax technology landscape, identify systemic risks, duplication, inefficiencies, and modernization opportunities, and define practical transition paths toward the future state. * Establish and evolve architecture principles, engineering standards, documentation, and governance practices that improve quality without slowing delivery. * Drive improvements in quality, velocity, cost efficiency, scalability, and developer productivity across Tax-related systems and adjacent FinTech platforms. * Mentor and influence senior engineers, Staff engineers, and technical leads, raising engineering fundamentals across design, code quality, testing, observability, and production ownership. * Communicate complex technical trade-offs clearly to technical and non-technical stakeholders, including senior leaders across Finance, Product, Engineering, and Technology. * Effectively utilize AI to achieve all the above, including contributions in building the solutions you helped design. **What you’ll Need to Succeed:** * **10+ years**of experience in software engineering, architecture, or technology leadership roles, with a strong track record of designing and evolving complex production systems. * **3+ years**of hands-on experience delivering tax-related technology projects across direct or indirect tax domains, or closely related finance technology domains, including building or evolving tax platforms. * Strong understanding of Tax technology domains such as VAT, GST, corporate tax, withholding tax, compliance workflows, tax calculation, reporting, reconciliation, and auditability. * Proven ability to shape technical strategy and architecture roadmaps across multiple teams, systems, or business domains. * Strong hands-on engineering background, with deep understanding of system design, APIs, data flows, integration patterns, reliability, observability, scalability, and operational trade-offs for mission-critical systems, including high-volume transactional platforms at enterprise scale. * Ability to translate complex business, finance, and regulatory requirements into clear technical models, architecture decisions, and executable engineering plans. * Strong communication and stakeholder management skills, with the ability to explain complex technical trade-offs to senior engineering, product, finance, and business leaders. * Proven ability to mentor and influence senior engineers, Staff engineers, technical leads, and cross-functional teams without relying on direct reporting authority. * Strong ownership mindset, with a track record of identifying systemic risks, reducing duplication, improving engineering quality, and driving pragmatic modernization. **It’s Great if you have:** * Experience designing or modernizing global tax platforms that support multiple jurisdictions, products, currencies, and regulatory models. * Deep experience with tax engines or tax automation platforms such as Avalara, Vertex, OneSource, or equivalent custom-built solutions. * Experience with ERP systems, financial ledgers, invoicing, billing, reconciliation, or other finance platform integration points. * Familiarity with event-driven architecture, streaming, or middleware integration technologies * Experience with cloud-native architecture patterns, distributed systems, Kubernetes/EKS, serverless platforms, or large-scale service-oriented architectures. * Understanding of data privacy, auditability, financial controls, and compliance frameworks such as GDPR, CCPA, SOX, or equivalent regulatory controls. * Experience leading large-scale platform modernization, proof-of-concept work, or architecture transformation across multiple engineering teams. * Exposure to large-scale global commerce, travel, payments, marketplace, or financial technology environments. #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For details please read our [privacy policy](https://careersatagoda.com/privacy-statement). ## Apply Now Platform Architect (Tax), FinTech (Bangkok based, Relocation provided) +1 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? LinkedIn What is your overall years of relevant experience? What are your strongest tech stacks? (Please select top 3 options) Java Scala .Net C# Kotlin Go-Lang Python In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters
* Identify, develop, and evaluate new local and international suppliers to expand sourcing options and improve competitiveness in cost, technology, quality, service, and supply security. * Manage the end-to-end new source development process, including supplier sourcing, supplier proposal, trial coordination, evaluation, and progression toward Approved Vendor and Approved Material status. * Maintain and continuously improve the Supplier Database to ensure accurate, up-to-date supplier information for strategic sourcing decisions. * Conduct spend analysis and assess supply risks to identify opportunities for new and alternative sourcing. * Monitor global market conditions, industry trends, geopolitical developments, tariffs, and regulations that may impact sourcing capability and supply continuity. * Develop sourcing strategies and mitigation plans to balance cost, quality, and supply risk. * Develop and maintain dashboards, reports, and KPIs to track new source development performance and support management decision-making. * Regularly report project progress, results, and sourcing risks to relevant stakeholders. * Coordinate with cross-functional teams, including Production, Performance Enhancement, QA, R&D, Buyers, Stores, and plant users, to complete supplier trials and approvals within the required timeline.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to know our team:** In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot. Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression. **The opportunity:** This role is **BANGKOK-BASED, RELOCATION PROVIDED.**Our Senior Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Senior Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions. You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs. By applying to this role, you’ll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Senior Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position. **In this role, you’ll get to:** * Analyze the online travel ecosystem, markets, competitive landscape and user requirements. * Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly. * Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies. * Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions. **What you’ll need to succeed:** * Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline). * Proven ability to leverage analytics and quantitative methods to inform and influence decision-making * Strong data skills * Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders * Experience developing and launching products * Experience leading global product vision, go-to-market strategy and design discussions. * Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change * Hands-on mentality **It’s great if you have:** * MBA or Master’s degree in Math, Economics, Computer Science or Statistics * Data tools – SQL, Python, R, or equivalent
At Agoda, we bridge the world through travel. Founded in 2005 by two entrepreneurs passionate about making it easier for everyone to explore the world, we are now part of Booking Holdings (NASDAQ: BKNG) with a diverse team of more than 7,000 people from over 90 nationalities working in offices across the globe. Every day, we connect people to destinations and experiences through millions of accommodation options, flights, and activities worldwide. Data and technology sit at the heart of how we work. We run thousands of experiments a year, ship fast, and use insights to drive decisions at scale. If you are excited to help build the future of travel for the world, Agoda is the place to do it. In Product, ideas come alive. We are a product-centric organization where teams have end-to-end ownership and minimal bureaucracy. Our Product Managers move fast, test and learn, and are empowered to change any system in the company if it improves outcomes for our customers, partners, or people. The Tax product team sits within the FinTech product organisation, which owns platforms which power payment processing, financial operations and compliance for Agoda. These platforms are critical for Agoda to be able to launch new business models and products for our customers efficiently and in a compliant way. This role is BANGKOK-BASED, RELOCATION PROVIDED, reporting into the VP of Product, FinTech. As a Tax Platform Director, you will directly manage a team of senior product managers and have end-to-end ownership of Agoda’s proprietary tax platform, which powers indirect tax for our business worldwide. You will define and drive Agoda’s product strategy to rapidly evolving global tax regulation, and oversee the multi-year transformation of our tax platform to be ready for the future needs of the business. This is a high stakes, high visibility role sitting within the FinTech leadership team, with expected frequent engagement with Agoda’s leadership team and other Booking Holdings brands’ executives. In this role, you’ll get to: * Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e‑invoicing, reconciliation, tax reporting, and indirect tax controls. * Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities. * Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group. * Make buy‑vs‑build decisions for tax engines, e‑invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms. * Work closely with engineering leads to shape architecture, prioritize technical investments and ensure the platform can operate reliably for our business’ scale * Design and champion strong governance for tax configuration and change management, * Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership. What you’ll need to succeed: * 10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent). * Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments * Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements. * Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls. * Demonstrated ability to break down ambiguous, multi‑year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk. * Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams. * Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams. It’s great if you have: * Experience integrating or working with leading indirect tax engines, e‑invoicing providers, or tax content vendors, and understanding their typical strengths and limitations. * Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them. * Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure. * Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions.
At Agoda, we bridge the world through travel. Founded in 2005 by two entrepreneurs passionate about making it easier for everyone to explore the world, we are now part of Booking Holdings (NASDAQ: BKNG) with a diverse team of more than 7,000 people from over 90 nationalities working in offices across the globe. Every day, we connect people to destinations and experiences through millions of accommodation options, flights, and activities worldwide. Data and technology sit at the heart of how we work. We run thousands of experiments a year, ship fast, and use insights to drive decisions at scale. If you are excited to help build the future of travel for the world, Agoda is the place to do it. In Product, ideas come alive. We are a product-centric organization where teams have end-to-end ownership and minimal bureaucracy. Our Product Managers move fast, test and learn, and are empowered to change any system in the company if it improves outcomes for our customers, partners, or people. The Tax product team sits within the FinTech product organisation, which owns platforms which power payment processing, financial operations and compliance for Agoda. These platforms are critical for Agoda to be able to launch new business models and products for our customers efficiently and in a compliant way. This role is BANGKOK-BASED, RELOCATION PROVIDED, reporting into the VP of Product, FinTech. As Director of Product – Tax Platform, you will directly manage a team of senior product managers and have end-to-end ownership of Agoda’s proprietary tax platform, which powers indirect tax for our business worldwide. You will define and drive Agoda’s product strategy to rapidly evolving global tax regulation, and oversee the multi-year transformation of our tax platform to be ready for the future needs of the business. This is a high stakes, high visibility role sitting within the FinTech leadership team, with expected frequent engagement with Agoda’s leadership team and other Booking Holdings brands’ executives. In this role, you’ll get to: * Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e‑invoicing, reconciliation, tax reporting, and indirect tax controls. * Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities. * Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group. * Make buy‑vs‑build decisions for tax engines, e‑invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms. * Work closely with engineering leads to shape architecture, prioritize technical investments and ensure the platform can operate reliably for our business’ scale * Design and champion strong governance for tax configuration and change management, * Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership. What you’ll need to succeed: * 10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent). * Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments * Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements. * Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls. * Demonstrated ability to break down ambiguous, multi‑year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk. * Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams. * Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams. It’s great if you have: * Experience integrating or working with leading indirect tax engines, e‑invoicing providers, or tax content vendors, and understanding their typical strengths and limitations. * Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them. * Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure. * Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or any other legally protected characteristics.
