The IKEA Food Team Leader oversees daily operations in the SFM and Bistro areas at IKEA Sukhumvit. This role focuses on maintaining food safety standards, operational efficiency, and high-quality food presentation while ensuring the team delivers excellent customer service aligned with IKEA values. The position requires leading by example, coaching colleagues, and gathering customer feedback to improve experiences. The team leader acts as the primary source of knowledge on IKEA food products, production planning, and preparation routines to inspire guests and maintain presentation standards. This full-time role is based in Bangkok and involves creating a safety-first culture while supporting team development and meeting customer needs through proactive engagement.

IKEA for Business is the B2B division of IKEA, providing tailored furnishing solutions to professional clients in office, hospitality, education, and commercial sectors. As Sales Coordinator, you will support the sales team by managing leads, preparing proposals, and ensuring seamless customer experiences from initial contact through delivery and after-sales service. You will collaborate closely with Sales Managers and Interior Designers to bridge client needs with IKEA products while maintaining accurate records and compliance with company policies. The role emphasizes strong organizational skills, proactive client follow-up, and coordination across fulfillment and service teams. This position is ideal for service-oriented individuals with 1-3 years of coordination experience who are passionate about home furnishings and delivering professional B2B support in a dynamic retail environment.

This role serves as the primary HR Business Partner for the Customer Operations Thailand team while providing support to Customer Operations Greater Asia. The position holds end-to-end responsibility for the people agenda, including organization design, talent management, capability development, and culture initiatives across Customer Experience, Logistics, Integrated Planning, and MDM teams. The role also leads national employer branding and employee engagement efforts. Key focus areas include translating the global EVP into local campaigns, building social-first content strategies, managing early career and campus programs, and strengthening mid-career talent pipelines through advocacy and talent network activation. Success requires strong business acumen, high emotional intelligence, and the ability to coach leaders while driving data-informed decisions. The position operates in a flow-to-work model, collaborating closely with HRBPs, Talent Partners, Learning, and Communications teams.

This role oversees the full operational and commercial performance of a major retail property in Bangkok. The manager will develop strategies to maximize revenue, optimize tenant mix, and deliver an excellent customer experience across the mall. The position requires close collaboration with leasing, marketing, and facilities teams to drive foot traffic and maintain high operational standards. Strong leadership is essential to manage cross-functional teams, set performance KPIs, and build relationships with tenants, government agencies, and local partners. Candidates should bring proven experience in shopping center or retail operations management, with excellent skills in budgeting, strategic planning, and stakeholder negotiation.

The Customer Service Associate supports daily operations at True Sphere lounge located at Suvarnabhumi Airport. The role focuses on delivering friendly and efficient service including food and beverage orders, payment processing, usage inquiries, and product promotions while ensuring high customer satisfaction. Associates manage co-working space services, provide information on True Black Card benefits and special activities, and collaborate with the team to meet sales targets. Daily responsibilities include overseeing financial transactions, inventory control, system operations, and fraud prevention to protect company interests. The position also involves handling customer complaints, resolving issues promptly, and coordinating with other departments to deliver excellent after-sales support. Shift work is required with a schedule of five days per week.

Deliver exceptional customer service and drive sales performance in a True Branding shop. Ensure accurate transaction handling, compliance with company standards, and maintain a positive brand image while supporting operational processes. Provide professional assistance to customers for inquiries, after-sales service, and complaints. Explain complex telecom concepts in simple terms and resolve basic technical problems such as SIM activation and device inquiries. Recommend mobile packages, internet plans, and devices based on customer needs while performing up-selling and cross-selling to meet sales targets. Operate front-office systems for activations and after-sales handling. Verify customer documents for legal compliance and handle payments accurately. Manage inventory checks, execute daily store procedures, and coordinate with team members during high-traffic periods to achieve shop targets.

Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements. Monitor KPIs, analyze market trends, and collaborate with internal teams and external partners including tourism organizations and travel platforms. Provide leadership to junior team members and manage projects such as digital platform enhancements, eSIM improvements, airport sales optimization, and fraud prevention initiatives.

The Packaging Development Engineer identifies opportunities for new packaging products and services by analyzing customer needs, market trends, and business strategy. This role involves developing innovative packaging concepts and structural designs that align with customer and industry requirements while gathering and analyzing customer data to support development initiatives. The position coordinates the New Product Development (NPD) process to ensure projects advance through each phase and Product Step Meetings on schedule. The engineer collaborates closely with Customer Science, R&D, Sales, and cross-functional teams to convert market insights into commercial packaging solutions and monitors commercialization performance before transitioning products to the portfolio. The role requires staying current on global packaging trends and technologies to spot future opportunities and supporting product presentations and technical discussions with stakeholders and customers as needed.

This role focuses on developing data-driven insights and strategies to improve operational efficiency, delivery speed, and success rates across the SPX Express supply chain. The analyst will identify improvement opportunities in the end-to-end logistics process and lead cross-functional projects on network design and performance monitoring. Key activities include analyzing operational data to uncover root causes and trends, monitoring initiative outcomes, and preparing reports and dashboards for management. The position requires close collaboration with regional teams to align strategies and drive continuous improvement in logistics operations. Candidates will work in a dynamic environment, translating complex data into actionable recommendations while managing projects from planning through execution.

We are seeking a dynamic Assistant Social Media Communications Lead to spearhead Shopee’s owned social media channels. In this role, you will set the overarching communication direction and tone across platforms including Facebook, TikTok, Instagram, X/Twitter, and YouTube. The position focuses on maximizing Share of Voice, driving community engagement, and scaling brand presence through strategic content. You will manage and mentor a team of social media specialists and content creators while defining long-term communication strategies and daily content pillars. Key efforts include translating marketing campaign objectives into platform-specific angles, establishing crisis management guidelines, and developing growth strategies to dominate social conversations. The role emphasizes data-driven optimization using social listening tools and platform algorithms to improve performance and ROI. Additional responsibilities involve leading viral content initiatives by capturing real-time trends and memes, streamlining workflows for high-volume outputs, and fostering a culture of creative experimentation within the team. This position requires excellent bilingual skills in Thai and English to align local efforts with regional standards.