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Listing record updated: August 21, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

This role focuses on promoting efficient store operations and ensuring high-quality service standards. You will provide friendly and effective support for various services, including payment processing, inquiries, and account setup. The position involves managing food and beverage services within True Sphere, a first-class service environment, while collaborating with the team to meet sales targets.

You will be responsible for delivering food and beverage services to customers using True Sphere facilities. You will provide information about True Sphere, special services, and exclusive activities from TrueBlockCard, along with other relevant details. The role requires managing daily operations smoothly, including financial management, inventory, and environmental control, while preventing fraud to protect company interests. You will also recommend products, offer consultations, and promote sales of True products and solutions.

Responsibilities

  • Deliver food and beverage services to customers using True Sphere facilities
  • Provide information about True Sphere services, special privileges, and exclusive activities from TrueBlockCard
  • Collaborate with the team to maintain excellent service standards and update product knowledge
  • Manage daily operations smoothly, including financial management, inventory, and environmental control
  • Prevent fraud and protect company interests
  • Recommend products, offer consultations, and promote sales of True products and solutions
  • Handle after-sales service issues, resolve customer problems, and coordinate with relevant departments to ensure customer satisfaction

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 1 year of customer service experience
  • Experience working with data systems and operating systems
  • Strong customer service skills and personality
  • Good personality, polite demeanor, and negotiation skills
  • Appropriate conduct and a positive attitude towards work and service
  • Good English communication skills
  • Knowledge of food and beverage service

Nice to have

  • Ability to work shifts (5 days per week)
  • Strong interpersonal and communication skills
  • Problem-solving abilities
  • Team collaboration skills

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