Position overviewPosted 2 days ago

Guest Services & Workplace Support Officer

JLL →
Not specified1-2 years’ experience in a related professional area

On-site – Bangkok, THA

Compensation
THB 35,000 - THB 50,000
THB / month

Estimated range. Confirm compensation with the employer.

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Listing record updated: November 12, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.

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About the position

The Guest Services & Workplace Support Officer is responsible for providing welcoming guest services, visitor management, concierge support, meeting-room bookings, mail handling, and workplace administration for FCDO employees and visitors. The role includes directing cleaning staff, supporting the FM Operations team with financial processes and invoice processing, following up with vendors and contractors, and assisting with work orders.

The successful candidate should have 1–2 years of experience in a related professional area. Prior guest services experience is an advantage, along with workplace administration and coordination experience, computer and AI program skills, and proficiency with Microsoft Word, Excel, and PowerPoint. Strong communication, customer service, prioritization, and operational coordination skills are required.

Responsibilities

  • Create a welcoming and hospitable experience for employees and visitors
  • Manage visitor information, registration, access, movement, and emergency response procedures
  • Provide administrative support to the FM Operations team and assist with financial processes and invoice processing
  • Manage stationery inventory, site cleanliness, meeting-room bookings, concierge transportation requests, and mail deliveries
  • Follow up with vendors and contractors regarding invoices, quotes, work orders, and bookings

Requirements

  • 1-2 years’ experience in a related professional area
  • Prior experience managing guest services is an advantage
  • Previous experience in general workplace administration and coordination
  • Good computer and AI program skills
  • Proficiency with Microsoft Word, Excel, and PowerPoint

Nice to have

Prior experience managing guest services; good computer and AI program skills; experience in general workplace administration and coordination.

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