Payment & Insurance Associate

The Payment & Insurance Associate sits within Grab's Financial Services team in Bangkok, supporting the lending business across the Grab ecosystem. The role focuses on delivering payment and insurance products to drivers, merchants, and users, working with local and regional stakeholders to bring innovative financial products to market while ensuring regulatory compliance.

Key duties include driving commercial growth with banking and business partners, optimizing payment solutions through data analysis, managing end-to-end insurance processes, coordinating cross-functional implementation, preparing performance reports, and translating customer feedback into product improvements. The position requires a bachelor's degree in Business, Finance, Economics, or related fields, 1–3 years of relevant experience, strong analytical and negotiation skills, and fluency in English and Thai.

Drive Commercial Growth: Collaborate with banking and business partners to identify opportunities and drive mutually beneficial outcomes.

Optimize Payment Solutions: Analyze payment flows, transaction data, and partner performance metrics to identify growth opportunities.

Manage Insurance Processes: Design and execute end-to-end insurance processes and develop awareness campaigns to improve adoption.

Cross-Functional Execution: Coordinate with product, technology, and operations teams for seamless implementation of new initiatives.

Performance Reporting: Prepare comprehensive reports and presentations on payment and insurance performance for leadership and stakeholders.

Bachelor's degree in Business, Finance, Economics, or related fields.

1–3 years of working experience in financial products, insurance, or related financial services (preferred).

Strong analytical skills with comfort working with numbers and interpreting data sets.

Strong negotiation and stakeholder management skills across internal and external partners.

Fluency in written and spoken English and Thai.

Step 1: Apply. Step 2: Video or phone interview with recruiter. Step 3: Possible assessments or technical competency interview. Step 4: Culture fit interview.