You will optimize the IKEA shopping experience within your area of responsibility to ensure customer satisfaction and drive sales growth. Your role involves leveraging your knowledge of the IKEA product range and life at home to provide relevant solutions that exceed customer expectations. You will actively support the maximization of sales potential, turnover, and profit by ensuring a seamless and easy buying experience for every customer. You are responsible for actively approaching customers who require assistance and identifying their specific needs through effective communication. You will maintain a clean, tidy, and fully stocked sales floor while adhering to IKEA merchandising standards to create a positive shopping environment. Additionally, you will support efficient payment, exchange, and returns processes, as well as the click-and-collect service, to ensure a smooth end-to-end customer journey.

This role focuses on driving revenue growth and creating customer value within assigned Enterprise accounts across the Service industry segment in Bangkok. You will be responsible for developing strategic relationships, identifying business opportunities, and delivering ICT and digital solutions that align with client objectives. The position requires a consultative approach to achieve revenue, profitability, and growth targets while ensuring long-term partnership success. You will manage and grow Enterprise accounts, lead sales negotiations, and oversee contract management to ensure deal closure. Increasing customer share of wallet through cross-selling and upselling initiatives is a key responsibility. Collaboration with internal teams is essential to deliver end-to-end solutions that meet customer needs and drive satisfaction.

This role focuses on delivering exceptional customer service and driving sales performance within a retail environment. You will be responsible for handling transactions accurately, explaining complex products simply, and ensuring strict compliance with company standards. The position requires a proactive approach to up-selling and cross-selling to meet specific KPIs while maintaining a positive brand image. You will manage daily store operations, including opening and closing procedures, inventory checks, and system documentation. The role involves working under pressure during peak periods and collaborating effectively with the team to achieve branch targets. Candidates must be adaptable, mobile, and willing to relocate to various branches as needed.