Simplesat seeks a Senior Software Engineer in Bangkok to build and maintain a real product used globally. The role involves owning features end-to-end with AI agents, ensuring output trustworthiness through automation, and making sharp technical calls on architecture and performance. The team focuses on clean, scalable architecture and real-time analytics for millions of responses.
This role involves designing and optimizing LLM pipelines, including retrieval and grounding, and developing RAG systems using vector databases. The engineer will build agentic workflows and function-calling systems, evaluate model performance, and diagnose failure modes like hallucinations. Responsibilities also include preparing unstructured documents for ingestion, maintaining backend components, and supporting deployment across cloud or on-prem infrastructure. Candidates must translate ambiguous requirements into structured tasks and ensure AI features are grounded and reproducible. The position requires a Bachelor's degree in a relevant field and 1-3 years of experience in data, AI, or software roles. Proficiency in Python, SQL, and at least one BI tool is required. Candidates must have hands-on experience with LLM APIs and the ability to communicate clearly in Thai with working proficiency in English.
The Junior Application Support Engineer provides day-to-day and night-shift application support for the KKPS and KKPAM Back Office systems at Kiatnakin Phatra Securities. Operating in a dual-shift model, the role ensures application availability, monitors health status, executes batch processing, and responds to user inquiries via the central hotline and ITSM system. The position collaborates with Helpdesk, Software Development, SRE, and Server teams for incident resolution. Candidates need a Bachelor's degree in Computer Science, Computer Engineering, IT, or a related field, with 1-3 years of experience in Application Support, IT Helpdesk, or Operations. Familiarity with ITSM tools, basic SQL, Windows/Linux servers, file transfer protocols, and scripting is expected. Rotating shifts including nights are required.
The Application Support Leader manages day-to-day operations and service delivery of the KKPS & KKPAM Back Office Application Support team at Kiatnakin Phatra Securities Public Company Limited in Bangkok. The role leads 3 Junior engineers, oversees shift scheduling (Day/Night rotations), defines handoff boundaries with Helpdesk, Software Development, SRE and Server teams, manages ITSM implementation, and coordinates with the Incident Manager during P1/P2 outages to reduce MTTR. A strategic focus is executing cross-platform Ticket Bridging with the Bank's JSM system to achieve >90% ticket routing accuracy. The position requires familiarity with core financial systems (CIS, ESS, SBL, MFET, GIS, SAXO, Front IFIS), Windows/Linux servers, Active Directory, VMware, SQL databases (MSSQL, Oracle, PostgreSQL), SFTP, GoAnywhere, and Apache Airflow. Candidates must have ITSM administration skills, batch scheduling knowledge, and strong analytical abilities for RCA and incident trend analysis.
The Application Support Leader manages day-to-day operations and service delivery of the KKPS & KKPAM Back Office Application Support team at Kiatnakin Phatra Securities. Based in Bangkok, the role leads 3 Junior engineers, overseeing shift scheduling (day/night rotations), ITSM implementation, ticket bridging with the Bank's JSM system, and incident management during P1/P2 outages to meet SLA targets. The position reports to the SVP of Technology Infrastructure and CTO, coordinating with Helpdesk, Software Development, SRE, and Server teams. It requires a degree in Computer Science or related field, 5+ years in Application Support or IT Operations with 1-2 years supervisory experience, hands-on ITSM platform knowledge, ITIL expertise, and familiarity with securities or asset management back-office operations.
