This role supports vendor performance management within SPX Express operations in Bangkok. The position is responsible for monitoring vendor performance against agreed KPIs, identifying performance gaps and root causes, conducting regular performance reviews, and working with vendors and internal stakeholders to drive measurable improvement. The role also provides insights to support vendor allocation and capacity decisions, and continuously improves vendor performance management processes, SOPs and reporting. The ideal candidate holds a Bachelor's degree in Business, Logistics, Supply Chain Management or a related field, with 1-3 years of experience in logistics, operations, supply chain or vendor management. Strong analytical, problem-solving, communication and stakeholder management skills are required, along with proficiency in Google Workspace (Sheets and Slides).
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This contract role focuses on resource planning within the Operations department in Bangkok. The primary duties involve tracking recruitment progress for fleet and agents to ensure hub capacity, and collaborating with the project team to develop strategies for enhancement. The position also requires collecting and validating subcontractor agent suitability information, reviewing ad hoc requests, and monitoring daily capacity and fulfillment. Additionally, the role includes strategically allocating manpower agents to support operations at seller sites and maintaining supportive assets for on-site operations. Key qualifications include a Bachelor's degree (fresh graduates welcome), proficiency in Microsoft Office, strong analytical and problem-solving skills, and the ability to adapt to a fast-paced environment.
This role involves leading the Brand Report & Brand Protection team to ensure daily operations meet performance metrics and company standards. The position requires optimizing operational workflows and implementing AI tools to streamline processes. The role also serves as the main point of contact for intellectual property and regulatory matters within the Listing & Content team, collaborating with Legal and Regional Brand Partnership to handle escalations. Additionally, the position requires identifying operational gaps through data investigation, executing end-to-end projects, and synthesizing complex data into actionable insights for management.
This role supports communication and engagement with ShopeeFood merchants across multiple channels. The position involves creating merchant-facing content, managing merchant communities and social media channels, supporting campaign and operational communications, and gathering merchant feedback to generate actionable insights for relevant teams.
This role involves managing real-time bidding campaigns across multiple social platforms. The position requires setting up, monitoring, reporting, and analyzing advertising campaigns to meet client KPIs. The role also entails staying updated on platform changes and new features through training and certifications. The candidate will act as the custodian of the client's advertising presence and serve as a trusted partner by attending briefings and strategy sessions to build social ads that deliver business value.
This role involves managing real-time bidding campaigns across multiple social platforms. The specialist will handle the setup, monitoring, reporting, and analysis of advertising campaigns to meet client KPIs. Responsibilities include staying updated on platform changes, acting as the primary point of contact for clients' social advertising presence, and participating in strategy sessions. The position requires a proactive approach to learning new features and best practices within the paid social ecosystem. Candidates should possess strong organizational skills, the ability to manage multiple tasks simultaneously, and effective communication skills. Experience in digital advertising is required, with a preference for biddable roles, though fresh graduates are also considered.
This role focuses on overseeing commercial performance and managing the end-to-end seller mission program. Responsibilities include designing and implementing programs with budgeting and operations, analyzing performance to drive growth, and managing the identification and acquisition of potential sellers. The position requires partnering with cross-functional teams to push for seller growth and ensuring a consistent pipeline of high-quality sellers. Key qualifications include a Bachelor's degree in Business Administration, Economics, or a related field, 0-2 years of experience in consulting, e-commerce, or tech, proficiency in Excel, and the ability to communicate effectively in English and Thai.
This role involves handling inbound seller inquiries regarding logistics issues such as pickup failures, delivery delays, returns, and lost or damaged parcels. The position requires communicating professionally with sellers using approved templates and ensuring inquiries are handled within assigned SLAs. Responsibilities include performing standard checks on shipment tracking and system data, applying existing SOPs to determine resolutions, and coordinating with internal Operations and Logistics partners for follow-up. The role also entails identifying cases requiring escalation, following up on escalated cases, and ensuring all cases are properly categorized and recorded.
This role involves handling data validation and processing aligned with MSE Mapping Operations standards and SLAs. The specialist will analyze and report validation results, suggesting actionable plans to improve manual and automated workflows. Responsibilities include maintaining work standards and SOPs, collaborating with internal and external stakeholders to standardize processes, and identifying and resolving operational issues. The position supports ad-hoc projects upon request. Candidates must be self-driven, detail-oriented, and capable of working under pressure. Proficiency in MS Excel is required, while SQL skills are a plus. Fresh graduates are welcome.
This role is a 1-year contract position based in Bangkok, Thailand. The Data Entry Specialist will handle data validation and processing at the operational level, ensuring alignment with the standards and SLAs of the MSE Mapping Operations. The role involves analyzing and reporting validation results to suggest actionable plans for improving manual and automated workflows. The specialist will also maintain and improve work standards and SOPs, collaborate with internal and external stakeholders to standardize workflows, and support ad-hoc projects. The position requires a self-driven individual with strong analytical and detail-oriented skills. Candidates must be able to work under pressure and adapt to a fast-paced environment.