Associate, Merchant Acquisition & Sales Operations - GrabMart

GrabMart, the online delivery service of Grab, is hiring a Merchant Acquisition and Sales Operations Associate on a 2-year contract in Bangkok. The role leads mid-to-long-tail merchant expansion across grocery and quick-commerce verticals, overseeing end-to-end partnership negotiations, identifying strategic supply gaps, and improving operational onboarding workflows to grow the merchant network.

The associate will identify strategic merchant gaps, manage end-to-end retail acquisition, lead contract negotiations, develop customized partnership proposals, and standardize onboarding processes. The position requires a bachelor's degree in Business Administration, Marketing, Engineering or a related field, 2+ years of experience in sales, business development, or merchant acquisition, Thai and English communication skills, and proficiency in Microsoft Excel.

Identify strategic merchant gaps and categories to enhance GrabMart's supply coverage and quality

Manage end-to-end retail acquisition, from identifying prospects to successful contract signage

Deliver clear presentations to persuade merchants to partner with GrabMart and lead contract negotiations

Develop customized partnership proposals addressing each merchant's needs and goals

Improve and standardize onboarding structure and processes for scalable activation across merchant categories

Bachelor's degree in Business Administration, Marketing, Engineering or a related field

2+ years of experience in sales, business development, or merchant acquisition

Strong understanding of quick-commerce or e-commerce landscape, O2O, grocery, or fresh market industry

Communication skills in both Thai and English

Proficiency in Microsoft Excel with ability to perform complex functions

Apply online; video or phone interview with recruiter; possible assessments or technical competency interview; culture fit interview